Madelaine Sloan
Vancouver,BC
Summary
Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere.
Seeking a Server position.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Hostess/Food Server
Acquafarina
02.2024 - Current
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Served food and drinks to tables
SEND Teaching Assistant
Guiseley High School
09.2023 - 02.2024
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
- Supported classroom maintenance and upkeep, organizing books and materials.
- Supported classroom activities, tutoring, and reviewing work.
Server/ Bartender/ Mixologist
Xenia Recruitment UK
02.2021 - 08.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Xenia is an agency in the UK which employ people to work at different locations all over the UK, I have worked in a variety of places such as the Beyonce concert, PINK, St. James Football stadium as a box host and barmaid.
Server
VineByResidence
01.2022 - 01.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Served Coffees, teas, bottomless brunches
Nursery Teacher
Cliffe House Featherbank
01.2021 - 01.2022
- Implemented creative arts projects to develop fine motor skills and encourage self-expression among nursery-aged children.
- Enhanced learning experiences by incorporating a variety of teaching methods and materials, such as visual aids and hands-on activities.
- Promoted social-emotional development by fostering a nurturing classroom environment where children felt safe, respected, and valued.
- Coordinated with support staff such as special education teachers or therapists to address individual student needs effectively within the classroom setting.
Playworker
Emmas Angels Nursery LTD
01.2017 - 03.2020
- Managed challenging behaviors effectively by implementing positive reinforcement strategies and setting clear boundaries.
- Assisted in planning age-appropriate activities that aligned with developmental milestones while considering each child''s unique needs.
- Promoted physical development through the implementation of various sports and outdoor activities.
- Collaborated with other Play Workers to develop engaging curriculum that catered to diverse learning styles and interests.
Server
La Bistro Restaurant, UK
08.2015 - 01.2017
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Education
Bachelor of Arts - History And Politics
University of Northumbria
Newcastle Upon Tyne, UK07.2023
Skills
- Customer Service
- Effective Multitasking
- Patience and Empathy
- Phone Etiquette
- Food Running
- Guest Relations
- Food safety understanding
- Restaurant Operations
- First Aid Training
- Warm and Friendly
- Attention to Detail
- Team Player
- Reliable and Trustworthy
Languages
English
Native or Bilingual
Certification
- serving it right
- Food Hygiene trained
Timeline
Hostess/Food Server
Acquafarina
02.2024 - Current
SEND Teaching Assistant
Guiseley High School
09.2023 - 02.2024
Server
VineByResidence
01.2022 - 01.2023
Server/ Bartender/ Mixologist
Xenia Recruitment UK
02.2021 - 08.2023
Nursery Teacher
Cliffe House Featherbank
01.2021 - 01.2022
Playworker
Emmas Angels Nursery LTD
01.2017 - 03.2020
Server
La Bistro Restaurant, UK
08.2015 - 01.2017
Bachelor of Arts - History And Politics
University of Northumbria
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