Summary
Overview
Work History
Education
Skills
Timeline
Generic

Clairissa Guitard

Hamilton

Summary

Dynamic and customer-focused professional with a proven track record at Fionn MacCool's and other reputable establishments. Excelled in enhancing guest experiences through exceptional service and efficient multitasking. Skilled in cash handling and customer service, consistently achieving positive outcomes. Demonstrated ability to train staff, improving overall team performance.

Overview

3
3
years of professional experience

Work History

Hostess/Food Server

Fionn MacCool's
08.2024 - Current
  • Greeted guests and gathered information to seat groups or place on wait list
  • Supported serving staff, helped run food and drinks on busy nights
  • Cleaned up tables after guests would leave
  • Answered customer questions about hours, seating, and menu information.

Stylist

Windsor
04.2024 - Current
  • Created custom looks for clients based on their individual style, body type, and personality.
  • Organized and maintained an inventory of clothing, accessories, and beauty products.
  • Kept work area clean and neat to stay productive.
  • Greeted each client and asked questions to determine fashion needs.

Hostess

Stacked Pancake House
06.2022 - 08.2024
  • Greeted guests upon arrival and provided them with menus.
  • Answered customer inquiries regarding the menu, restaurant services, and special promotions.
  • Took reservations over phone and in person.
  • Assisted servers in seating guests by escorting them to their tables
  • Clean and stage the dining room quickly

Seasonal Retail Associate

Eddie Bauer
10.2023 - 02.2024


  • Welcomed customers into the store
  • Cashed out customers
  • Put customers into change rooms when needed.
  • Helped customers find products they are looking for.
  • Clean the store and made sure everything was put away nicely in the spot it belongs


Key Holder

Labels
10.2021 - 06.2022
  • Recovered clothing items from fitting rooms and returned to specified department areas
  • Operated cash register to process payments from customers.
  • Provided ongoing training for new staff members.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy

Education

Mohawk College
Hamilton, ON

Skills

  • Customer service
  • Effective multitasking
  • Patience and empathy
  • Phone etiquette
  • Customer service expertise
  • Greeting guests
  • Table bussing
  • Food running
  • Upselling
  • Cash handling
  • Store opening and closing
  • Flexible schedule

Timeline

Hostess/Food Server

Fionn MacCool's
08.2024 - Current

Stylist

Windsor
04.2024 - Current

Seasonal Retail Associate

Eddie Bauer
10.2023 - 02.2024

Hostess

Stacked Pancake House
06.2022 - 08.2024

Key Holder

Labels
10.2021 - 06.2022

Mohawk College

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Clairissa Guitard