Maddison Atwood
Victoria,BC
Summary
Organized and reliable Checkpoint Resource Coordinator with strong experience in workforce scheduling, operations support, and team coordination. Skilled in managing staffing logistics under pressure, resolving coverage issues, and maintaining accurate records. Known for clear communication, attention to detail, and the ability to keep operations running smoothly in fast-paced environments. Seeking to bring strong organizational skills and problem-solving ability to a new opportunity in a professional setting.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Checkpoint Resource Coordinator
Paladin Airport Security Services
03.2025 - Current
- Managed staffing and resource allocation for multiple security checkpoints to ensure smooth operations.
- Coordinated daily schedules and shift assignments for personnel.
- Communicated with supervisors and team members to resolve staffing issues and fill coverage gaps.
- Tracked attendance, time-off requests, and shift changes to maintain accurate records.
- Ensured compliance with safety and operational procedures at all times.
- Provided support to checkpoint teams to improve efficiency and performance.
- Responded to urgent coverage needs quickly and effectively under time-sensitive conditions.
Aviation Screening Officer
Paladin Airport
03.2024 - 03.2025
- Company Overview: Security Services - Victoria, BC
- Conducted thorough pat-down searches when necessary, adhering strictly to privacy standards while prioritizing safety.
- Resolved conflicts among passengers or staff, maintaining professionalism during high-pressure situations.
- Assisted passengers with special needs, ensuring their comfort and security throughout screening process.
- Streamlined the screening process through effective communication with passengers regarding airport rules and regulations.
- Used explosive detection machines and chemical swab systems to identify potential hazards.
- Developed and maintained positive rapport with passengers and other airport personnel.
- Maintained up-to-date knowledge of aviation security procedures and guidelines for consistent enforcement.
- Interacted with public to give directions, explain rules, and regulations and respond to inquiries.
- Operated x-ray machines, hand wands, and advanced imaging technology to conduct screening of passengers and baggage.
Personal Trainer
Club Fitness
05.2022 - 08.2022
- Conducted fitness assessments and goal-setting sessions
- Created and implemented customized workout plans
- Instructed clients on proper exercise form and technique
- Monitored client progress and adjusted programs as needed
- Provided motivation, support, and accountability
- Educated clients on basic nutrition and healthy habits
- Maintained accurate client records and managed schedules
- Ensured a clean and safe workout environment
- Stayed updated on fitness trends and certifications
Education
High School Diploma -
A.E Peacock Collegiate
Moose Jaw, SK06-2015
Skills
- Exceptional Customer Service
- Multitasking and Time Management
- Problem-Solving in Fast-Paced Environments
- Patience and Tolerance
- Cross-cultural sensitivity
- Threat detection
- Procedure Implementation
- Adaptability and Teamwork
- Client Consultation and Assessment
- Exercise Instruction and Program Design
- Clear Communication
Certification
- CPT - Certified Personal Trainer
- CPR/AED
- Certified Nutrition Coach
Timeline
Checkpoint Resource Coordinator
Paladin Airport Security Services
03.2025 - Current
Aviation Screening Officer
Paladin Airport
03.2024 - 03.2025
Personal Trainer
Club Fitness
05.2022 - 08.2022
High School Diploma -
A.E Peacock Collegiate
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