Maddie Kim
Toronto,Canada
Summary
Bilingual customer service professional with experience in fast-paced settings. Committed to delivering excellent service and ensuring customer satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
International Sales Associate
Oak + Fort
05.2024 - 12.2024
- Utilized multilingual skills to assist clients in selecting and purchasing products, providing exceptional service to enhance their shopping experience
- Maintained store presentation and merchandising standards to ensure a welcoming environment
- Collaborated with team members to achieve sales targets and promote store promotions
Server
Midori Ramen
02.2023 - 11.2024
- Welcomed guests with a friendly attitude
- Trained staff on best practices
- Worked in a fast-paced, high-pressure environment
- Addressed complaints quickly and efficiently to enhance customer service
- Utilized communication skills with servers and kitchen staff to improve service timing
Barista
A Twosome Place
04.2020 - 04.2021
- Prepared and served a variety of beverages following standardized recipes and ensuring quality and consistency.
- Maintained a clean and organized work environment, including the kitchen, dining area, and equipment.
- Collaborated with team members to ensure smooth and efficient operations during busy hours.
- Used POS system to accurately enter orders and process payments.
Education
BA - English Literature and Language
Dong-A University
02.2022
Skills
- Customer service
- Communication skills
- Teamwork
- Reliability and punctuality
- Store maintenance
- Cleanliness standards
- Hospitality service expertise
- Fluent in Korean and English
Languages
Korean
Native or Bilingual
English
Full Professional
Certification
Smart Serve
Timeline
International Sales Associate
Oak + Fort
05.2024 - 12.2024
Server
Midori Ramen
02.2023 - 11.2024
Barista
A Twosome Place
04.2020 - 04.2021
BA - English Literature and Language
Dong-A University
Similar Profiles
Jhacinth BretillerJhacinth Bretiller
Sales Associate at Oak + FortSales Associate at Oak + Fort
Paige WagnerPaige Wagner
Sales Associate at Oak + FortSales Associate at Oak + Fort
Chelsea Marie OlarteChelsea Marie Olarte
Sales Associate at Oak + FortSales Associate at Oak + Fort
Isitha SembapperumaIsitha Sembapperuma
Camp Counselor at Crestwood Valley Day CampCamp Counselor at Crestwood Valley Day Camp
RICA ELLAINE KABILINGRICA ELLAINE KABILING
Cleaning Crew Member at Artan IngervCleaning Crew Member at Artan Ingerv