Macy MacDougall
Albert Mines
Summary
Dedicated PSW with a proven track record at Forestdale Nursing Home, excelling in personal hygiene assistance and empathetic communication. Achieved significant improvements in patient safety and emotional well-being through innovative care strategies and effective team collaboration. Demonstrates strong ethics and exceptional time management skills, ensuring high-quality care and regulatory compliance.
Overview
5
5
years of professional experience
Work History
PSW
Forestdale Nursing Home
06.2022 - Current
- Maintained a safe environment for patients by following proper infection control procedures during personal care tasks.
- Documented patient progress accurately and thoroughly in accordance with regulatory requirements, ensuring continuity of care between shifts or when transitioning between providers.
- Supported patients'' emotional well-being through active listening and empathetic communication while respecting privacy and confidentiality.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Reduced risk of falls by consistently conducting safety checks in the home environment and implementing preventive measures.
Restaurant Hostess
Montana's Cookhouse
11.2019 - 11.2020
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
Education
High School Diploma -
Caledonia Regional High
Hillsborough, NB06.2019
Skills
- Personal hygiene assistance
- Time management
- Verbal and written communication skills
- Respectful and compassionate
- Strong ethics
- Team collaboration
Languages
English
Full Professional
Additional Information
References:
- Kim Hall, Director of Care at Forestdale Home (506)875-1596
- Josh, Manager at Montanas (506)384-7427
Timeline
PSW
Forestdale Nursing Home
06.2022 - Current
Restaurant Hostess
Montana's Cookhouse
11.2019 - 11.2020
High School Diploma -
Caledonia Regional High
Similar Profiles
SHERENA DENNISSHERENA DENNIS
Family Support Case Planner Supervisor at Forestdale, Inc.Family Support Case Planner Supervisor at Forestdale, Inc.
Nicoris BlackNicoris Black
Senior Pastor at Victory Forestdale. M.B ChurchSenior Pastor at Victory Forestdale. M.B Church
Natasha RodriguezNatasha Rodriguez
Case Planner Supervisor (Foster Care) at Forestdale Inc.Case Planner Supervisor (Foster Care) at Forestdale Inc.