Mackenzie Werseen
Calgary
Summary
Dynamic and results-driven waitress with a proven track record at Phils, excelling in customer service and strong multitasking. Recognized for enhancing guest experiences and driving referrals through effective upselling and teamwork. Committed to maintaining cleanliness and attention to detail, ensuring a welcoming environment for all patrons.
Overview
14
14
years of professional experience
Work History
Cleaner
Clean Way Maid Services
03.2022 - Current
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Used time management and efficient cleaning methods to meet deadlines.
- Developed strong relationships with clients through professionalism and consistent delivery of reliable services tailored to their specific needs.
- Achieved record of zero complaints regarding cleanliness in assigned areas for entire year.
Waitress
Phils
04.2011 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Education
Clinical Esthetician
Delmar College
Red Deer06-2019
High School Diploma -
Hunting Hills Highschool
Red Deer, AB06-2010
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Cleanliness
- Attention to detail
- Cash handling
- Upselling
- Sales expertise
- Inventory management
Timeline
Cleaner
Clean Way Maid Services
03.2022 - Current
Waitress
Phils
04.2011 - Current
Clinical Esthetician
Delmar College
High School Diploma -
Hunting Hills Highschool
Similar Profiles
Tara ClarkTara Clark
Maid at Clean & Serene Maid ServicesMaid at Clean & Serene Maid Services
Preeti SainiPreeti Saini
Cleaner Supervisor at Bright clean maid servicesCleaner Supervisor at Bright clean maid services
Anair NietoAnair Nieto
Housekeeper at Maid To Clean, Residential & Janitorial ServicesHousekeeper at Maid To Clean, Residential & Janitorial Services
CHRISTINE OBAIGWACHRISTINE OBAIGWA
Cleaning Crew Supervisor at London Children ConnectCleaning Crew Supervisor at London Children Connect
Ethan KingEthan King
Founder at Aventro AIFounder at Aventro AI