Mackenzie Ryan
Calgary,AB
Summary
Dedicated and dependable Animal Care team member with a proven ability to maintain cleanliness in animal areas, coordinate inventory, and provide compassionate care to animals. Recognized for exceptional organizational skills and a strong work ethic, excelling in effective communication and multitasking in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Pet Counselor
Petland
02.2024 - Current
- Greeting and engaging guests
- Enhanced customer satisfaction by providing personalized pet care advice and recommendations.
- Maintain animals and enclosures by performing opening, daily and closing procedures and assisting in maintaining a clean and organized store environment
- Developed comprehensive knowledge of diverse animal species, enabling accurate guidance on clients' individual care requirements.
Lead Paint Technician
Prism Custom Coating
01.2017 - Current
- Organized picking, packing and shipping of customer orders
- Contributed to increased workflow efficiency by managing inventory levels and ordering supplies as needed.
- Facilitated painting of orders for customers
- Assisted in training new technicians to improve overall team performance and productivity levels.
Receptionist
Get Out
07.2023 - 03.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
Kitchen Hand
Italian Centre Shop
01.2018 - 01.2020
- Provided customer service
- Portion and package take-home meals
- Assemble gift baskets as per customer requests
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Managed time to juggle multiple tasks simultaneously with ease.
- Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
Catering Assistant
Carriage House
01.2016 - 01.2017
- Company Overview: Events Catering
- Set up and cleared buffet and dining tables
- Refilled Drinks
- Maintained coffee bar
- Provided friendly, courteous service to create memorable moments for guests.
- Coordinated closely with other staff members during events for smooth service delivery.
- Offered excellent customer service, addressing client concerns promptly and professionally.
Lead Hostess
Ricky's All-Day Grill
01.2014 - 01.2017
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and maintained seating plans
- Managed guest waitlists effectively, minimizing wait times while still accommodating walk-in customers whenever possible.
- Completed daily side work and opening and closing duties without fail.
- Backed up servers by checking on tables and retrieving items for guests.
- Adapted quickly to changing restaurant needs, maintaining composure under pressure and exhibiting excellent problem-solving skills.
Nanny (Full Time)
Waldner Family
06.2015 - 09.2015
- Cared for small children
- Prepared meals and snacks for children based on dietary guidelines.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Assisted with light housekeeping duties as well as running errands.
- Handled challenging behavioral issues using appropriate discipline strategies and proactive communication with parents.
Education
Honors Diploma -
Bishop Grandin High School
01.2019
Skills
Organized and productive
Animal Care
Office Administration
Schedule Management
Honest and Dependable
Problem-solving abilities
Attention to Detail
Dependable and Responsible
Punctual and reliable
Strong interpersonal skills
Workplace Safety Protocols
Extracurricularactivitiesandhobbies
- Recreational softball
- Volleyball
- Golf
- Camping
- Reading
Volunteer Experience
- Quarry Park Library, Reader, 2017, Read stories to children in small groups.
- Canadian Cancer Society, Bake Sale, 2016, Organized and ran a bake sale for fundraising.
- First Alliance Church, Church Café, 2015, Cashier.
- Calgary Drop-In Centre, Fill a Sock, Fill a Need Campaign, 2014, Filled socks with toiletries and basic necessities for the homeless.
Languages
English
Native or Bilingual
Timeline
Pet Counselor
Petland
02.2024 - Current
Receptionist
Get Out
07.2023 - 03.2024
Kitchen Hand
Italian Centre Shop
01.2018 - 01.2020
Lead Paint Technician
Prism Custom Coating
01.2017 - Current
Catering Assistant
Carriage House
01.2016 - 01.2017
Nanny (Full Time)
Waldner Family
06.2015 - 09.2015
Lead Hostess
Ricky's All-Day Grill
01.2014 - 01.2017
Honors Diploma -
Bishop Grandin High School
Similar Profiles
Dimitrious LammDimitrious Lamm
Kennel Tech/Pet Counselor at PetlandKennel Tech/Pet Counselor at Petland
Allison PillersAllison Pillers
Pet Counselor at PetlandPet Counselor at Petland
Saige PlamondonSaige Plamondon
Pet Counselor at PetlandPet Counselor at Petland