Summary
Overview
Work History
Education
Certification
Timeline
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Mackenzie Marquis

Delta,Canada

Summary

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Server

Brown's Socialhouse
10.2022 - Current


  • Suggested appetizers, desserts, and additional items to complement guests' orders and maximize revenue.
  • Promoted menu items, specials, and promotions to enhance guest experience and increase sales.

Marketing Assistant

White Rock Beach Beer Company
08.2023 - 12.2023
  • Analyzed market trends, consumer preferences, and competitor strategies to identify opportunities for White Rock Beach Beer Company.
  • Gathered insights through surveys, focus groups, and data analysis to inform clients about planning and rebranding efforts.

Server

Mario's Kitchen
05.2018 - 10.2022
  • Served food and beverages while maintaining a quality guest experience in a high-volume environment for 3+ years.
  • Resolved guest complaints and addressed any issues related to food quality, service, or billing discrepancies.

Education

Bachelor of Business Administration - Marketing Management

Kwantlen Polytechnic University
Surrey, BC
05-2024

Certification

  • SEO Fundamentals Course with Greg Gifford
  • Serving it Right

Timeline

Marketing Assistant

White Rock Beach Beer Company
08.2023 - 12.2023

Server

Brown's Socialhouse
10.2022 - Current

Server

Mario's Kitchen
05.2018 - 10.2022

Bachelor of Business Administration - Marketing Management

Kwantlen Polytechnic University

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Mackenzie Marquis