Mackenzie Kniffen
Pioneer
Summary
Motivated professional with a strong work ethic and adaptability. Proven ability to master new skills quickly and work effectively without supervision. Experienced Security Officer with a track record of maintaining safety on campus grounds and facilities. Demonstrates composure in high-pressure situations and during challenging interactions.
Overview
7
7
years of professional experience
Work History
Service Deli Clerk
Youngs payless
Pioneer
07.2025 - Current
- Prepared deli products following food safety standards and company guidelines.
- Assisted customers with product selection and special requests at the service counter.
- Maintained cleanliness and organization of the deli area throughout shifts.
- Greeted customers in a friendly manner and provided excellent customer service.
Security Officer
Jackson Rancheria Casino
Jackson
08.2023 - 05.2025
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Operated communication systems between officers stationed throughout the facility.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
- Patrolled assigned areas of the casino to ensure safety and security of guests, employees, and property.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
Baker
Dunkin Donuts
Elk Grove
03.2023 - 07.2023
- Decorated donuts with icing, sprinkles, and other edible decorations.
- Monitored temperature of ovens and adjusted accordingly to maintain consistency in baking times.
- Followed food safety guidelines while preparing all food items.
- Cleaned work areas, utensils, equipment and surfaces between batches of products.
Housekeeping Supervisor
National Hotel
Jackson
04.2022 - 12.2022
- Assisted with the recruitment process for new housekeepers, including interviewing potential candidates.
- Assessed daily workloads, scheduled, and planned daily assignments.
- Created schedules, shift reports and other business documentation to coordinate housekeeping needs.
- Worked effectively in team environments to make the workplace more productive.
Barista
Safeway
Jackson
04.2021 - 04.2022
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Input orders into point of sale system and handled customer payments.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
Fast Food Cashier
Jack in the Box
Jackson
01.2021 - 06.2021
- Maintained current knowledge of store promotions to highlight sales to customers.
- Took orders, prepared foods and processed payments in full-service establishment.
- Inspected orders to make sure they were accurate before handing them to customers.
Housekeeper
National Hotel
Jackson
01.2020 - 06.2020
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Sanitized all areas of the hotel lobby and public restrooms.
- Assisted in laundry services including washing, drying, and folding linens.
- Communicated with maintenance team on damages to repair.
Patient Care Taker
IHSS In Home Support Services
Jackson
04.2019 - 12.2019
- Helped clients get in and out of beds and wheelchairs.
- Drove clients to doctors' appointments and social outings.
- Organized oral medications for clients following dosage and schedule requirements.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
Breakfast Attendant
Best Western Hotel
Jackson
12.2018 - 04.2019
- Performed opening or closing duties such as setting up and breaking down workstations or restocking supplies as directed by management team members.
- Filled trays with food, utensils, napkins and condiments to provide diners with meals and accessories.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Monitored dining spaces to quickly clear and clean tables between guests.
Busser
Jose's Restaurant
Jackson
09.2018 - 12.2018
- Wiped down and cleaned chairs, booths, and highchairs.
- Removed trays and stacked dishes for return to kitchen after finished meals.
- Expedited food to tables to assist servers during busy periods.
- Engaged with guests in a polite and friendly manner to enhance the dining experience.
Education
Independence High School
Sutter Creek, CASkills
- Effective communication
- Task prioritization and management
- Incident documentation
- Strong work ethic
- Security protocols
- CCTV monitoring
- Dispatch operations
Timeline
Service Deli Clerk
Youngs payless
07.2025 - Current
Security Officer
Jackson Rancheria Casino
08.2023 - 05.2025
Baker
Dunkin Donuts
03.2023 - 07.2023
Housekeeping Supervisor
National Hotel
04.2022 - 12.2022
Barista
Safeway
04.2021 - 04.2022
Fast Food Cashier
Jack in the Box
01.2021 - 06.2021
Housekeeper
National Hotel
01.2020 - 06.2020
Patient Care Taker
IHSS In Home Support Services
04.2019 - 12.2019
Breakfast Attendant
Best Western Hotel
12.2018 - 04.2019
Busser
Jose's Restaurant
09.2018 - 12.2018
Independence High School