Vanessa Hayward

Service Deli Clerk

IGA Supermarket

09.2015 - 01.2017

Demonstrated strong knowledge of food handling procedures, maintaining high-quality standards for all prepared items.
Made food according to standard recipes with requested changes for customer satisfaction.
Delivered exemplary customer service to guests, even in peak business periods to promote retention.
Proactively restocked display cases throughout the day, ensuring optimal product freshness and selection for customers.
Provided exceptional customer service, addressing concerns and offering recommendations to suit individual tastes.
Developed strong rapport with regular customers, fostering loyalty and repeat business opportunities.
Educated customers on various deli products, enhancing their shopping experience.
Contributed to a positive work environment by actively participating in team meetings and offering constructive feedback when needed.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Listened carefully to customer instructions and prepared orders according to those preferences.
Collaborated with team members to meet daily sales goals and drive overall store success.
Learned other teammates' work tasks to train as backup.
Displayed excellent multitasking abilities while managing multiple customer requests simultaneously, increasing efficiency.
Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
Enhanced customer satisfaction by providing efficient and friendly service at the deli counter.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
Listened to customer requests and suggested additional menu items as appropriate to upsell products.
Prepared custom sandwich orders for customers, resulting in an increase of repeat business.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Greeted customers at counter to fulfill requests and answer questions.
Prepared salads, soups and sandwiches for customers.
Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Kept kitchen, counter and dining areas cleaned and sanitized.
Prepared recipe ingredients by washing, peeling, cutting, and measuring.
Replenished serving stations with fresh food and cleaned up spills.
Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.