Summary
Work History
Education
Skills
Highlight Of Qualifications
Certification
Timeline
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MACKENZIE JORDAN

Oshawa,ON

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Medical Lab Technician position. Ready to help team achieve company goals.

Work History

Kitchen Cook

Loaded Pierogi
10.2023 - Current
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Implemented creative plating techniques that elevated dish presentations while maintaining consistency across all servings of each menu item.
  • Monitored food quality and presentation to maintain high standards.
  • Boosted customer satisfaction with timely meal preparation, meeting strict deadlines during peak service hours.

Kitchen Manager

Tailgates Bar & Grill
12.2021 - 09.2022
  • Oversaw food preparation and monitored safety protocols.
  • Enhanced customer satisfaction with attentiveness to dietary restrictions and allergen concerns in menu offerings.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
  • Reviewed and analyzed kitchen performance to verify gaps and observe continuous improvement.
  • Developed kitchen staff through training, disciplinary action, and performance reviews.
  • Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.

Beauty Specialist

Shoppers Drugmart
2020.07 - 2021.11
  • Assisted in the organization and execution of seasonal sales events, ensuring that promotional materials were effectively displayed and staff were prepared for increased customer volume.
  • Built strong relationships with clients through attentive listening skills and genuine interest in their beauty goals.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Used social media platforms to promote sales and services.

Supervisor/Office Administration

Tim Hortons
02.2015 - 10.2018
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Frequently inspected production area to verify proper equipment operation.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Achieved results by working with staff to meet established targets.

Education

Trillium College
Oshawa, ON
08.2024

High School Diploma -

Monsignor John Pereyma Catholic Secondary School
Oshawa, ON
06.2012

Skills

  • Workflow Planning
  • Calendar and Scheduling Software
  • Product Rotation
  • Flexible Schedule
  • Sanitation
  • Customer Consultation
  • Customer Service
  • Organization and Multitasking
  • Analytical Thinking
  • Training and mentoring
  • Complex Problem-Solving
  • Goal-Oriented

Highlight Of Qualifications

  • Ability to work flexible shifts, including evenings and weekends
  • Previous Kitchen Management experience
  • Focused on going the extra mile to ensure that all customer needs are met
  • Outstanding organizational skills
  • Quick learner with the ability to adapt to a fast paced and changing environment
  • Able to work independently or as part of a team
  • Maintain a clean and orderly work environment
  • Basic computer skills and knowledge of POS systems

Certification

  • CPR Level C, LifeSaver 101 - 2024

Timeline

Kitchen Cook

Loaded Pierogi
10.2023 - Current

Kitchen Manager

Tailgates Bar & Grill
12.2021 - 09.2022

Beauty Specialist

Shoppers Drugmart
2020.07 - 2021.11

Supervisor/Office Administration

Tim Hortons
02.2015 - 10.2018

Trillium College

High School Diploma -

Monsignor John Pereyma Catholic Secondary School
  • CPR Level C, LifeSaver 101 - 2024

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MACKENZIE JORDAN