Christine Nacion
Oshawa,ON
Summary
At ABC Euro Delicatessen, I excelled as an Assistant Deli Manager and Kitchen Cook, enhancing customer satisfaction and sales through expert service and product knowledge. Skilled in teambuilding and kitchen equipment operation, I led staff training and improved workflow, significantly reducing waste and maintaining high safety standards.
Overview
3
3
years of professional experience
Work History
Assistant Deli Manager and Kitchen Cook
ABC Euro Delicatessen
Scarborough
10.2020 - 01.2024
- DELI DUTIES:
- Trained new team members in proper food handling techniques, equipment usage, and company policies.
- Cleaning meat and cheese slicers when not busy and by the end of the day.
- Provided excellent customer service by addressing inquiries promptly and professionally while maintaining a helpful demeanor.
- Enhanced customer satisfaction by providing exceptional service and product knowledge.
- Increased sales through effective merchandising and attractive product displays.
- Maintained a clean and safe work environment, adhering to food safety guidelines and procedures.
- Prepared and placed meat cuts and products in display counter to catch shopper's eye and boost sales.
- Operated slicer and price computing scale to accurately slice, weigh and label meat products.
- Stock up and replenish deli meats, cheeses, salads, hot food and pastries. Also including cutleries, food containers, deli bags and papers and any ither essential supplies.
- Key holder. Opening and closing the store.
- Practice FIFO to prevent food spoilage and waste.
- KITCHEN DUTIES:
- Cook 13 different kinds of soups
- Make spreads and salads
- Maintained a clean and organized workspace, adhering to health department standards for safety and sanitation.
- Demonstrated exceptional multitasking abilities by overseeing multiple cooking stations simultaneously while maintaining quality control standards.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Successfully managed inventory and reduced waste by carefully monitoring food usage and rotating stock.
- Placed orders to restock items before supplies ran out.
- Trained and mentored new cooks, resulting in increased productivity and improved teamwork within the kitchen staff.
- Handled high-pressure situations calmly and professionally, maintaining focus on completing tasks efficiently without compromising quality.
- Managed opening and closing shift kitchen tasks.
- Maintained food safety and sanitation standards.
- Kept kitchen clean and organized by performing daily maintenance tasks.
Education
Computer Programming NCIV - Computer Programming
Computer Communication Development Institute
Philippines 04.2014
Skills
Costumer service
Teambuilding
Employee training
Kitchen equipment operation and maintenance
Workflow planning
Cost controls
Planning and Coordination
Languages
English
Full Professional
Filipino
Native or Bilingual
Timeline
Assistant Deli Manager and Kitchen Cook
ABC Euro Delicatessen
10.2020 - 01.2024
Computer Programming NCIV - Computer Programming
Computer Communication Development Institute