MA ARTCHE GARDON
Palmdale
Summary
Passionate job seeker with management, sales, and customer service experience. Bilingual in English and Tagalog, with an intermediate understanding of Spanish.
Overview
7
7
years of professional experience
Work History
Key Holder
Daniel's Jewelers
Palmdale
07.2022 - Current
- Promoted from a regular Sales Associate to a Key Holder.
- Awarded Gold Champion for two consecutive years for achieving almost $300,000 in sales each year.
- Accomplished $20,000 more than the personal quota of $40,000 for two consecutive Decembers.
- Hit 10% more of the personal quota, with an average of $25,000 each month for 13 consecutive months.
- Provides financing options to maximize sales.
- Ensures that security and compliance procedures are followed.
- Ensures that confidential files are properly stored or shredded.
- Served as a role model in the area of computer skills.
- Improved customer service and satisfaction.
Shift Manager
Tacos El Superior
Lancaster
01.2021 - 06.2022
- Promoted to Shift Manager from Cashier for guiding store policies and helping the company surpass goals.
- Served as a successful leader, promoting and achieving store success.
- Oversaw quality compliance with company standards for all areas of operations.
- Increased store productivity immensely.
- Successfully interviewed the best-fit candidates and trained new employees.
- Adjusted payroll hours accurately.
Team Trainer
Taco Bell
Marshall
08.2018 - 05.2019
- Promoted to Team Trainer for serving as a role model to new employees.
- Successfully trained employees the proper procedure for all area of operations.
- Improved employees’ productivity.
- Improved customer service and satisfaction, increasing store’s good reviews.
Education
Associate of Arts - Mathematical Sciences
Antelope Valley College
Lancaster, CA05-2025
HIGHSCHOOL DIPLOMA -
Marshall High School
Marshall, TX01.2019
Skills
- Shift management
- Interpersonal communication skills
- Leadership
- Multi-tasking skills
- Coaching and training
- Customer service
- Problem solving
- Cash handling
- Employee training
- Sales targeting
- Sales strategies
- Microsoft Excel
Timeline
Key Holder
Daniel's Jewelers
07.2022 - Current
Shift Manager
Tacos El Superior
01.2021 - 06.2022
Team Trainer
Taco Bell
08.2018 - 05.2019
Associate of Arts - Mathematical Sciences
Antelope Valley College
HIGHSCHOOL DIPLOMA -
Marshall High School
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