Siana J. Ochoa Perez
Barstow
Summary
Reliable Key Holder known for high productivity and efficient task completion. Possess specialized skills in inventory management, customer service, and loss prevention strategies. Excel in leadership, communication, and problem-solving to enhance team performance and customer satisfaction. Ready to leverage abilities in a new role to drive success and operational excellence.
Overview
2
2
years of professional experience
Work History
Key Holder
HUGO BOSS
Barstow
03.2023 - 09.2023
- Opened and Closed the store.
- Creating DAP's for the day.
- Assigning employee tasks.
- Negotiating and meeting sales goals, keeping units per transaction even.
- Beating conversion daily and weekly.
- Adjusting and cleaning up displays throughout the day.
- Attending and Greeting every and all customers.
- Sanitizing and Cleaning through the store.
- Completing my task, Coming in every shift.
Shift Manager, Crew Trainer
McDonald's
Barstow
06.2021 - 04.2022
- I provided First Class Customer Service.
- Showed up to my shift every single day.
- Worked myself up from being a regular crew member to a crew trainer.
- Continuing to work even more to become a Shift Manager.
- Completing my shift, keeping every area stocked and keeping the customers happy.
Education
High School Diploma -
Barstow High School
Barstow, CA06.2023
Associate of Science - Business Administration And Management
Barstow Community College
Barstow, CASkills
- Food Handling
- Food Service
- Food Production
- Food Safety
- POS
- Cashiering
- Shift Management
- Sales negotiation
- Inventory management
- Employee training
- Customer engagement
- Team leadership
- Staff scheduling
- Time management
- Process improvement
- Operational efficiency
- Sales reporting
- Customer retention
- Visual merchandising
- Performance tracking
- Work area inspection
- Store layout
- Daily reporting
- Cash handling and reconciliation
- Excellent communication
- Handling complaints
- Workplace safety
- Multitasking capacity
- Adaptability and flexibility
- Physical stamina
- Flexible work schedule
- Cash handling
- Problem-solving
- Team training and development
- Continuous improvement
- Store maintenance
- Manage employees
- Bank deposits
- Sales leadership
- Goal setting
- Problem-solving abilities
- Product knowledge
- Attention to detail
- Strategic selling
Awards
- Crew Trainer Certificate
- Perfect Attendance
- Honor Roll 3.0-3.8
Languages
- Spanish
- English
Languages
Spanish
Professional
Affiliations
- At 15 I ran my own business from home. Chocolate covered strawberries I made over $2500 during February 1 - February 14. While supplies accumulated to around $600, I made a huge profit.
Timeline
Key Holder
HUGO BOSS
03.2023 - 09.2023
Shift Manager, Crew Trainer
McDonald's
06.2021 - 04.2022
High School Diploma -
Barstow High School
Associate of Science - Business Administration And Management
Barstow Community College
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