Lynn Dorothy Nabbale
Ottawa,ON
Summary
Dedicated professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
10
10
years of professional experience
Work History
Volunteer
Caldwell Family Centre
10.2023 - Current
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
- Participated in volunteer orientations and training sessions to learn about organizational changes and mission updates.
- Provided administrative support to department leads to help organize events and fundraisers.
- Served members of the community that came in to access services with the best customer service
Laboratory In-Charge Pathology
Mulago National Referral Hospital
09.2019 - 09.2023
- Reduced the likelihood of material misstatements by conducting thorough assessments of clients'' internal control systems.
- Managed audit engagements from planning to completion, ensuring adherence to budgets and timelines.
- Assisted clients in implementing new accounting standards, minimizing disruption to their business operations.
- Streamlined audit processes using data analytics tools, resulting in increased productivity and reduced manual efforts.
- Evaluated the effectiveness of internal control systems, identifying areas for improvement and recommending best practices.
- Communicated audit findings and recommendations clearly and concisely, helping clients understand their financial position and make informed decisions.
- Coordinated with external auditors during annual reviews, ensuring a smooth flow of information between all parties involved.
- Demonstrated leadership skills by effectively managing multiple projects simultaneously while meeting strict deadlines.
- Strengthened client relationships by proactively addressing concerns and providing expert advice on complex accounting issues.
- Improved internal controls by identifying weaknesses and providing recommendations for corrective actions.
Regional Technical Manager
Lancet Laboratories Uganda
05.2014 - 09.2019
- Implemented a proactive maintenance program for clients'' equipment, reducing downtime and associated costs.
- Developed and delivered comprehensive training programs for new hires to ensure consistent service quality across the region.
- Streamlined internal processes by implementing more efficient tools and systems to manage workflow across the regional team effectively.
- Evaluated emerging technologies and recommended their adoption where appropriate, keeping the company at the forefront of industry trends.
- Participated in regional strategic planning initiatives to align technical team goals with broader organizational objectives.
- Collaborated with sales teams to identify opportunities for cross-selling products and services, increasing revenue within the region.
- Conducted regular reviews of team performance, identifying areas for development and arranging targeted training sessions where necessary.
- Championed process improvements aimed at increasing efficiency without compromising safety or quality standards.
- Improved regional technical support by streamlining processes and implementing best practices.
- Managed a team of technicians, ensuring timely completion of projects and high-quality work.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Launched quality assurance practices for each phase of development
Education
BBA -
Makerere University Business School
Kampala, UG05.2013
Skills
- Customer Service
- Data Entry
- Clerical Support
- Positive Attitude
- Attention to Detail
- MS Office
- Interpersonal skills
- Problem-solving abilities
- Time management
Languages
English
Native or Bilingual
Timeline
Volunteer
Caldwell Family Centre
10.2023 - Current
Laboratory In-Charge Pathology
Mulago National Referral Hospital
09.2019 - 09.2023
Regional Technical Manager
Lancet Laboratories Uganda
05.2014 - 09.2019
BBA -
Makerere University Business School
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