Lynn Smith
40 Devine Road West Erb Settlement,N.B.
Summary
Seasoned Pharmacy Assistant focused on contributing to team success with knowledgeable, friendly support. Background encompasses administrative and retail experience. Positive and upbeat collaborator with strong problem solving and conflict resolution skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
37
37
years of professional experience
Work History
Pharmacy Assistant
Loblaws
Sussex, NB
07.2007 - Current
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Received incoming supplies and stocked in correct locations.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Counted and labeled prescriptions with correct item and quantity.
- Supported operations with filing, copying and faxing.
- Trained new pharmacy staff on computer system and drug management protocols.
- Prepared bills for insurance companies and submitted required paperwork.
Cashier, File Maintenance
Loblaws
Sussex, N.B.
08.1985 - 07.2007
- Resolved customer issues for front-line and departments throughout store by employing strong operations knowledge and problem-solving abilities.
- Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
- Backed up cashiers and customer service employees on questions such as rules on refunds and defective items.
- Quickly and accurately counted drawers at start and end of each shift.
- Verified accuracy of daily cashier batches by checking receipts, checks and cash.
Education
Pharmacy Technology - Pharmacy Assistant
Ashworth Career School
Alanta Georgia03.2008
Skills
- Addressing Customer Inquiries
- Submitting Insurance Documents
- Ordering and Stocking Medications
- Mathematical Aptitude
- Answering and Routing Calls
- Regulatory Requirements
- Labeling Prescriptions
- Cash Register Operation
- Medication Storage and Labeling
- Receiving Incoming Supplies
- Pharmacist Assistance
- Database Software
- Health Insurance Plan Knowledge
- Processing Orders
- Payment Processing
- Pharmaceutical Compounding
- Rewards Programs
- Pharmacy Policies and Procedures
- Prescription Pricing
- Prescription Filling
- Patient Safety
- Verifying Patient Data
- Adverse Drug Interactions
- Cost Estimates
- Teamwork and Collaboration
Timeline
Pharmacy Assistant
Loblaws
07.2007 - Current
Cashier, File Maintenance
Loblaws
08.1985 - 07.2007
Pharmacy Technology - Pharmacy Assistant
Ashworth Career School
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