Lynn Penner
Regina,SK
Summary
Accomplished Policy and Program Analyst with a proven track record at Gov of Sask Immigration and Career Training, enhancing program performance and team productivity through strategic planning and effective communication. Expert in business process improvement and fostering client relationships, I drive results by leveraging analytical thinking and adaptability to exceed objectives.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Policy and Program Analyst
Gov of Sask Immigration and Career Training
2022.01 - 2024.06
- Facilitated effective communication between team members, fostering a positive work environment conducive to collaboration. Facilitated weekly and biweekly meetings between 4 different work units.
- Monitored program performance against established benchmarks, making recommendations as needed to realign with desired outcomes.
- Trained team members on new software tools, improving overall productivity and efficiency.
- Developed detailed project plans outlining tasks, timelines, dependencies, and resource requirements for successful execution of complex initiatives.
Business Analyst/Senior Product Owner
Gov of Sask Ministry of the Economy
2018.12 - 2022.12
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
- Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
- Improved business processes by analyzing current practices and recommending optimization strategies.
Policy Analyst
GoS Advanced Education, Employment and Immigration
2014.02 - 2018.11
- Improved policy effectiveness by conducting comprehensive research and analysis on various issues.
- Built strong relationships with internal departments for effective collaboration within the organization for policymaking purposes.
- Collaborated with stakeholders to gather input and build consensus around policy proposals.
- Developed data-driven policy recommendations for better decision-making and resource allocation.
- Developed policy briefs that summarized key findings from research activities, highlighting implications for future action and providing actionable recommendations for decision makers.
System Support Specialist
Government of Saskatchewan
2001.06 - 2014.01
- Improved system performance by identifying and resolving technical issues in a timely manner. Working with development team there were 2-5 service requests created weekly to improve and enhance the system.
- Provided comprehensive training to end-users, increasing overall productivity with new technologies.
- Maintained accurate documentation on all systems, ensuring ease of access and reference for troubleshooting purposes.
Education
Diploma - Computer Business Information Technology
Medicine Hat College
Medicine Hat, AB04.2001
No Degree - Broadcasting
Mount Royal University
Calgary, AB04.1985
No Degree - Arts
University of Saskatchewan
Saskatoon, SK04.1983
Skills
- Strategic Planning
- Business process improvement
- Requirements Gathering
- Risk Assessments
- User Acceptance Testing
- Process Mapping
- Proficient in Microsoft Office
- Client Relationship Management
- Problem-Solving
- Time Management
- Problem-solving abilities
- Multitasking
- Organizational Skills
- Adaptability and Flexibility
- Decision-Makin
- Analytical Thinking
- Professionalism
Languages
English
Native or Bilingual
Certification
- Business Analyst Training - 2009
- Prosci Change Management - 2022
- Leadership Development - 2006
- Power BI - 2023
Timeline
Policy and Program Analyst
Gov of Sask Immigration and Career Training
2022.01 - 2024.06
Business Analyst/Senior Product Owner
Gov of Sask Ministry of the Economy
2018.12 - 2022.12
Policy Analyst
GoS Advanced Education, Employment and Immigration
2014.02 - 2018.11
System Support Specialist
Government of Saskatchewan
2001.06 - 2014.01
Diploma - Computer Business Information Technology
Medicine Hat College
No Degree - Broadcasting
Mount Royal University
No Degree - Arts
University of Saskatchewan
- Business Analyst Training - 2009
- Prosci Change Management - 2022
- Leadership Development - 2006
- Power BI - 2023
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