Lyne Gionet
Caraquet,NB
Summary
Proven leader with extensive experience at Jean Coutu Pharmacy, adept in operations management and conflict resolution. Skillfully enhanced customer satisfaction and team productivity through innovative marketing and effective communication. Demonstrates exceptional adaptability and team leadership, achieving significant improvements in service delivery and inventory optimization.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Manager
Jean Coutu Pharmacy
05.2019 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Improved marketing to attract new customers and promote business.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Supervisor
Jean Coutu Pharmacy
12.2014 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Maintained high safety standards to ensure secure workplace for all employees and visitors.
Supervisor
Village Historique Acadien
05.2011 - 09.2014
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Education
High School Diploma -
Polyvalente Louis Mailloux
Caraquet, NB06-1989
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Operations management
- Conflict resolution
- Schedule preparation
- Marketing
- Emergency response
- Inventory management
- Adaptability and flexibility
- Multitasking Abilities
Languages
English
Full Professional
French
Native or Bilingual
Certification
- First Aid Certification
- Ax-Pos Général
- Ax- Introcduction au mobile
- Ax -Introcduction à la solution POS NG
- Ax-Pos Avancé
- Ax- Prix et étiquettes
- Ax-Introduction à Pos
- OP- Achat local et Complémentaire
Timeline
Manager
Jean Coutu Pharmacy
05.2019 - Current
Supervisor
Jean Coutu Pharmacy
12.2014 - Current
Supervisor
Village Historique Acadien
05.2011 - 09.2014
High School Diploma -
Polyvalente Louis Mailloux
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