Hardworking and focused professional. Skilled at coordinating appointments and responding to emails. Positive and upbeat with strong relationship-building abilities.
Overview
3
3
years of professional experience
Work History
Front Desk Coordinator
Crunch Fitness
04.2022 - Current
Greeted guests at front desk and gave tours of the facility.
Made appropriate recommendations and registered guests for memberships and personal training services.
Read and responded to emails, answered telephone calls on multi-line phone system and transferred callers.
Maintained clean and organized front desk areas to uphold polished company image.
Owner/ Operator
Bronzed By Bella Luxury Spray Tans
03.2022 - Current
Developed a business plan, processes and procedures to provide a high-level of customer satisfaction.
Answered all incoming calls and emails in a processional manner, with a high closing rate on appointments booked.
Identified and qualified clients needs and negotiated and closed profitable services.
Set-up and maintained online marketing/ social media.
Retained clients by always delivering a luxury product with excellent service.
Administrative Assistant
The MARC Group Inc.
11.2020 - 03.2022
Placed outbound calls to follow up on existing client's advertising artwork.
Achieved high satisfaction rating through proactive one-call resolutions of client issues.
Learned and maintained in-depth understanding of product and services to offer educated responses to a wide-range of questions.