To use creative and innovative strategies in an environment that fosters the development of clients to sustain positive lifelong skills and to learn, grow and develop in the field of community and justice services. Strong interpersonal and communication skills. Professional with the ability to interact effectively with people at different levels. Strong organizational and time management skills. Ability to work well within a team environment as well as individually. Ability to work under pressure and in crisis situations. Prepare reports, information and other required documentation with the use of MS Office.
Overview
20
20
years of professional experience
Work History
Residential Counselor
Salvation Army, Cuthbert House
01.2012 - 01.2020
Supervised offenders' activities occurring in facility (e.g., Participation in facility's programs, food services, and recreational activities).
Completed duties, reports and daily logs entries; including preparing written reports regarding incidents, offenders' behavior, accidents or injuries sustained by staff or offenders.
Assisted youth in the development of interpersonal, social and life skills, including the development and facilitation of hands-on life skills program.
Provided individual and group counselling.
Conducted searches of offenders, their living areas and the facility’s property for irregularities and taking appropriate corrective action to maintain security and safety of the facility, offenders and staff.
Dealt with serious incidence and crisis in a safe and therapeutic manner.
Provided supervision and feedback to student placements.
Updated computerized offenders' management records system, ensuring proper receipt, storage and recording of offenders' personal property such as clothing within established facility practices, policy, processes and institutional standing order.
Escorted residents in a lawful, safe and expedient manner as required ensuring the safety of offenders, staff, visitors and the public.
Open Detention & Custody, Youth Criminal Justice System
Operations Manager / Driver
Within Minute Courier
01.2000 - 01.2012
Education
Bachelor of Science - Criminology and Policing
Wilfrid Laurer University
Waterloo, ON
06.2026
Diploma - Community and Justice Services
Humber College Institute of Technology and Advanced Learning
Toronto, ON
01.2012
Certificate - Computer Repair and Networking
Humber College Institute of Technology and Advanced Learning
Toronto, ON
01.2003
Diploma - Business Administration and Microcomputer Business