Lydia Taylor
Oceanside,CA
Summary
Quick and eager to learn new skills, A great self-starter, works well with a team, and takes responsibility for projects.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Spire Recovery Solutions
08.2022 - 10.2023
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Managed over 50 customer calls per day.
Assistant Editor
Hatley Studios
12.2021 - 03.2022
- Set up and broke down professional studio equipment at various venues
- Chose and edited photos for customers using Adobe software such as Lightroom and Photoshop
- Assisted customers by answering questions regarding sizing, pricing, and photo packages
- Maintained professional, friendly, and productive relationships with clients and photographers
Sales Associate
Boogie Nights Vintage
03.2021 - 12.2021
- Managed and organized incoming inventory in high volume environment
- Fulfilled online orders
- Provided in-store customer service
- Answered phone and e-mail inquiries
Private Childcare Provider
Private Employers
01.2018 - 11.2020
- Cared for young children of two different families with ages ranging from 9 months to 12 years
- Responsible for physical care, meals, tutoring, and general supervision
- Initiated housekeeping duties as needed
Assistant Camp Counselor
Hidden Acres Christian Camp & Retreat
04.2019 - 08.2020
- Responsible for safety, care, and instruction of 100 inner-city and low-income children
Counselor
Believers Chapel
01.2016 - 12.2021
- Participated in multiple week-long Vacation Bible School ministries to underprivileged children in Oklahoma and Texas
Education
High School Diploma -
REACH Co-op of Richardson
Richardson, TX05.2020
Skills
- Friendly, Positive Attitude
- First Aid and CPR
- Time Management
- Composure and Emotional Control
- Problem Solving and Complaint Resolution
- Customer and Service-Oriented
- Attention to Detail
- Equipment Setup
- Decision Making
Certification
American Heart Association CPR certified — Summer 2019
Timeline
Customer Service Representative
Spire Recovery Solutions
08.2022 - 10.2023
Assistant Editor
Hatley Studios
12.2021 - 03.2022
Sales Associate
Boogie Nights Vintage
03.2021 - 12.2021
Assistant Camp Counselor
Hidden Acres Christian Camp & Retreat
04.2019 - 08.2020
Private Childcare Provider
Private Employers
01.2018 - 11.2020
Counselor
Believers Chapel
01.2016 - 12.2021
High School Diploma -
REACH Co-op of Richardson