Profil professionnel
Vue d'ensemble
Expérience
Formation
Compétences
Informations complémentaires
Langues
Chronologie

Lydia Luft

Customer Service Expert
Montreal

Profil professionnel

I am a customer service representative dedicated to delivering high-quality service to ensure customer satisfaction. I have a strong ability to build and maintain positive relationships through effective communication. I value punctuality, I am bilingual, hardworking, and ready to join a new dynamic team.

Vue d'ensemble

6
6
years of professional experience
1
1
year of post-secondary education

Expérience

Lead Generator

Sekure Payment Experts
Montreal
2026.06 - 2026.12

- Made approximately 400 calls per day
- Quickly adapted to different clients and situations
- Organized and prioritized tasks to meet expectations and deadlines
- Collaborated effectively with team members by sharing ideas and supporting collective efforts

Customer Clerk

Chanel
Montreal
2024.01 - 2024.12

- Managed monthly orders for various supplies
- Answered incoming phone calls and emails
- Handled urgent situations when necessary
- Provided reliable and consistent customer support
- Assisted Fashion Advisors with daily operations
- Delivered high-end customer service at all times

Hostess/ Server

Philemon Social Club
Montreal
2023.01 - 2023.09

- Provided attentive service while creating a warm and welcoming atmosphere
- Built and maintained a loyal customer base
- Promoted events through social media platforms

Beauty Advisor

LVMH Sephora
Montreal
2020.08 - 2022.12

- Achieved strong sales performance in a competitive retail environment
- Provided in-depth customer consultations and personalized recommendations
- Developed extensive knowledge of beauty brands and products
- Participated in ongoing training to maintain excellence in sales and customer service

Formation

Diplôme d'étude collégiales - Residential Real Estate

Lasalle College, Montreal, Quebec
2021.01 - 2022.01

Program focused on teaching students the tasks, responsibilities, and laws related to the real estate industry.

Compétences

- Communication

- Versatility

- Organisation

- Enthusiasm

Informations complémentaires

  • Mode
  • Cuisine
  • Peinture

Langues

Français
Langue maternelle
Anglais
Bilingue

Chronologie

Lead Generator - Sekure Payment Experts
2026.06 - 2026.12
Customer Clerk - Chanel
2024.01 - 2024.12
Hostess/ Server - Philemon Social Club
2023.01 - 2023.09
Lasalle College - Diplôme d'étude collégiales, Residential Real Estate
2021.01 - 2022.01
Beauty Advisor - LVMH Sephora
2020.08 - 2022.12
Lydia LuftCustomer Service Expert