Overview
Work History
Education
Skills
Timeline
Generic

Luke O'Brien

Orange

Overview

2
2
years of professional experience

Work History

Assistant Manager

ShopMeta
01.2024 - Current

- Cash Count

- responsible for inventory and new product

- completing various managerial tasks

- making sales over the phone

Host/Busser/Service Partner

Islands
02.2023 - 08.2024

- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.

- Answered customer questions about hours, seating, and menu information.

- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.

Education

No Degree - Criminal Justice

California Baptist University
Riverside, CA
12-2025

Skills

  • Customer service
  • Conflict resolution
  • Problem solving
  • Report writing
  • Team collaboration
  • Time management
  • Money handling
  • Decision-making
  • Problem-solving
  • Customer relations
  • Employee scheduling

Timeline

Assistant Manager

ShopMeta
01.2024 - Current

Host/Busser/Service Partner

Islands
02.2023 - 08.2024

No Degree - Criminal Justice

California Baptist University
Luke O'Brien