Luke De Leon
Niagara-on-the-Lake,ON
Summary
Dynamic and results-driven professional with a proven track record at Olde Tyme Candy Shoppe, with a focus on organization and inventory management. Expert in time management and customer engagement, I effectively enhanced satisfaction and drove repeat business through attentive service and product knowledge. Committed to achieving operational excellence and fostering positive client experiences.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Olde Tyme Candy Shoppe
Niagara-on-the-Lake
03.2022 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Managed store inventory, corresponding directly with distributors to maintain adequate stock levels in different seasons.
- Reviewed sales reports to assess company efficiency.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business and responded to customer concerns with friendly and knowledgeable service.
Sales Associate
Brooks Brothers Canada
Niagara-on-the-Lake, ON
03.2021 - 04.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated and restocked shelves to maintain product availability and store appearance.
- Solved customer challenges by offering relevant products and services.
Education
Horticultural Technology -
Niagara College
Niagara-on-the-Lake, ON 08.2023
General Science -
University of Waterloo
Waterloo, ON08.2021
Skills
- Organization
- Customer Relations
- Time management
- Product and Service Knowledge
Languages
English
Timeline
Assistant Manager
Olde Tyme Candy Shoppe
03.2022 - Current
Sales Associate
Brooks Brothers Canada
03.2021 - 04.2022
Horticultural Technology -
Niagara College
General Science -
University of Waterloo