LUKA RADIC
Toronto
Summary
Offering strong foundation in customer service and organizational skills, poised to excel in information-centric role with eagerness to learn and develop. Brings ability to quickly grasp new concepts and technologies, paired with proficient computer skills and attention to detail. Ready to use and develop problem-solving and communication skills in Service Assistant roles.
Overview
2026
2026
years of professional experience
Work History
Information Assistant
Elections Ontario
- Checked for Id, instructed people on the election process, greeted at the door
- Had to help set up, and clean up the environment after finishing
- Communication skills, interacting with electors and other co-workers, and providing instructions formally
- Provided accurate information to voters regarding electoral processes and voting procedures.
- Assisted in updating and maintaining voter registration databases to ensure data integrity.
SDET or back-end developer/tester
SerbLink
06.2024 - Current
- Work as a SDET or back-end developer/tester
- Have recurring meetings and projects with coworkers, requiring teamwork, cooperation and coordination
- Partake in team events and help marketing side occasionally
- Developed automated test scripts to enhance software quality and reduce manual testing time.
- Collaborated with cross-functional teams to identify and resolve software defects efficiently.
Restaurant Busser
Tesla 369 Bar & Restaurant
11.2024 - 06.2025
- Assisted servers by promptly clearing and resetting tables to enhance guest experience.
- Collaborated with kitchen staff to ensure timely service of meals during peak hours.
- Maintained cleanliness and organization of dining areas, contributing to a welcoming environment.
- Supported inventory management by restocking supplies as needed throughout shifts.
- Adapted quickly to changing priorities in fast-paced restaurant setting, ensuring smooth operations.
- Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
Sales Associate/Representative
The Window Wizards
05.2023 - 09.2023
- Company Overview: Window Washing Company
- Worked as a Sales Associate/Representative
- Interacted with customers, marketed services and arranged service schedules
- Assisted customers in selecting window solutions tailored to individual needs
- Processed sales transactions accurately and efficiently to enhance customer satisfaction
Automotive receptionist/store clerk
ZoroTech Inc
04.2022 - 07.2022
- Assisted customers with inquiries about car parts and general information
- Worked on arranging schedules, also referencing customers in for repairs
- Cleaned, arranged and sorted storage and boxes found in store
- Greeted and assisted visitors, ensuring a welcoming environment and adherence to security protocols.
Education
Full High School level education -
Michael Power St Josephs
Toronto, ON01.2023
Bachelor of Science - Computer Science
Wilfrid Laurier University
Waterloo, Ontario05-2027
Skills
- People-oriented, positive, easy-going, diplomatic, and reliable with excellent leadership skills
- Able to communicate clearly and effectively in many mediums with others
- Flexibility and ability to adjust to new situations or changes
- Determined and persistent in achieving goals
- Punctual individual with respect to timelines and slots
- Very effective in maintaining formal and courteous manners publicly and privately
- Fluent in English and Serbian Working knowledge of French
- Experience in research projects including statistical analysis and data collection
- Information management
- Customer service
Accomplishments
- Supervised team of 25 staff members.
Languages
English
Native or Bilingual
French
Limited Working
Serbian
Native or Bilingual
Timeline
Restaurant Busser
Tesla 369 Bar & Restaurant
11.2024 - 06.2025
SDET or back-end developer/tester
SerbLink
06.2024 - Current
Sales Associate/Representative
The Window Wizards
05.2023 - 09.2023
Automotive receptionist/store clerk
ZoroTech Inc
04.2022 - 07.2022
Information Assistant
Elections Ontario
Full High School level education -
Michael Power St Josephs
Bachelor of Science - Computer Science
Wilfrid Laurier University
AWARDS
Michael Power 4 Year Honour Roll Certificate (2020-2023), Honour Roll Certificate Recipient John G Althouse (2019), Waterloo Math Contest Certificate of Distinction for Top Scoring 25% of All Competitors (2020), 1st Place Toronto Basketball League Finalists (2012-2015), OBLX Provincials Winners (2022)