Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Aarrav Bala

Mississauga,Ontario

Summary

Reliable, quick learner, and versatile professional with strong customer service experience, efficiently managing large groups and ensuring smooth operations. Skilled in problem-solving, teamwork, and leadership, handling challenges with a calm, safety-first approach. Experienced in both administrative and fast-paced environments, excelling in efficiency and adaptability. Physically capable of performing labor-intensive tasks when needed. Tech-savvy with expertise in Microsoft applications (Excel, PowerPoint, Word), programming, and strong business knowledge.

Overview

3
3
years of professional experience

Work History

Information Assistant

Elections Ontario
02.2025 - 02.2025
  • Streamlined data entry processes to enhance efficiency in managing information resources.
  • Collaborated with team members to ensure the successful and timely completion of projects.
  • Acted as a liaison between department leaders and voters, facilitating clear communication and addressing information needs.
  • Managed large groups of voters, ensuring a smooth voting experience by providing prompt and accurate assistance.
  • Assisted voters with inquiries and concerns, ensuring accessibility and compliance with election procedures.
  • Worked with a team to maintain the security of votes and uphold the integrity of the voting process.
  • Resolved customer problems and complaints.

Cleaner

Pristine Cleaning Services
06.2022 - 10.2024
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Worked in a team setting organizing tasks and responsibilities
  • Solved problems efficiency and calmly
  • Communicated with clients to ensure their needs were met

Volunteer

Carabram Multicultural Festival
07.2022 - 07.2022
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.
  • Increased cultural awareness with organization of multicultural festivals.

Education

Bachelor of Information Technology (Honours) - Technology Management

Ontario Tech University
Oshawa, ON
04-2028

High School

St. Marcellinus Secondary
Missisauga Ontario
06-2024

Skills

  • Excellent Customer service
  • Skilled at dealing with large amounts of customers/clients
  • Teamwork and collaboration
  • Problem-solving abilities
  • Multitasking
  • Punctual and reliable
  • Critical thinking
  • Excellent communication
  • Organizational skills
  • Very proficiently with technology
  • Team collaboration
  • CPR and First Aid certified and a certified National Lifeguard

Languages

English
Native or Bilingual
French
Elementary
Hindi
Elementary

Timeline

Information Assistant

Elections Ontario
02.2025 - 02.2025

Volunteer

Carabram Multicultural Festival
07.2022 - 07.2022

Cleaner

Pristine Cleaning Services
06.2022 - 10.2024

Bachelor of Information Technology (Honours) - Technology Management

Ontario Tech University

High School

St. Marcellinus Secondary

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Aarrav Bala