Luis Daniel Valdivia
Burnaby,BC
Summary
Results-driven person, recognized for high productivity and efficiency in task completion. Possess specialized skills in solution selling, customer relationship management, and technical product knowledge. Excel in communication, problem-solving, and adaptability, ensuring success in dynamic sales environments. Committed to leveraging these abilities to drive growth and meet client needs effectively.
Overview
7
7
years of professional experience
Work History
Technical Sales Representative
Busch Vacuum
Delta, British Columbia
04.2024 - Current
- Managed service agreement signings and renewals within in BC
- Assessed customer needs, explained complex technical information and provided information regarding useful products and promotions.
- Increased repeat business using great customer service, problem-solving and conflict resolution skills.
- Responded promptly to customer emails or phone calls regarding inquiries about products or services.
- Conducted product demonstrations for potential customers to showcase features and benefits.
- Assisted customers during selection process and helped choose perfect products to meet individual needs.
- Provided product demonstrations to clients.
Sales Representative
Messer Canada
Vancouver, British Columbia
01.2022 - 04.2024
- Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
- Managed sales plan activities, promotions and product launches resulting in expanded revenues and branding.
- Researched potential clients and markets to prepare for appointments.
- Scheduled, updated and maintained product preparations and customer promotions.
- Used Sales Force to maintain company database with essential account and sales information.
- Monitored weekly sales to write reports for senior leadership and streamline operational processes.
- Interacted with problematic accounts, helping to build lasting rapport and boosting revenue opportunities.
Sales Representative
Linde
Puebla, Mexico
01.2020 - 01.2021
- Generated new leads through networking and attending industry events.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Contributed to team objectives in fast-paced environment.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Increased my customer base 16% yearly
Engineer in Training
Linde
Mexico City, Mexico
07.2018 - 01.2020
- Supported engineering supervisor in organizing complex projects for sign-off.
- Trained and mentored junior engineers, providing guidance and direction.
- Created detailed reports on engineering activities and findings.
- Analyzed and interpreted data to identify trends and recommend improvements.
- Support the sales team providing engineering knowledge to fulfill the customer requirements in productivity and savings
Education
Master of Engineering And Leadership - Clean Energy Engineering
University of British Columbia
Vancouver, None01-2022
Bachelor of Science - Chemical Engineering
Universidad De Las Americas Puebla
Puebla Mexico12-2018
Skills
- Salesforce management
- Customer service
- Technical presentations
- Product knowledge
- Conflict resolution
- Market research
- Engineering support
- Team collaboration
- Sales presentations
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Accomplishments
- College Golf player Played over 50 national and international tournaments
Timeline
Technical Sales Representative
Busch Vacuum
04.2024 - Current
Sales Representative
Messer Canada
01.2022 - 04.2024
Sales Representative
Linde
01.2020 - 01.2021
Engineer in Training
Linde
07.2018 - 01.2020
Master of Engineering And Leadership - Clean Energy Engineering
University of British Columbia
Bachelor of Science - Chemical Engineering
Universidad De Las Americas Puebla