Santiago Guzman
San Ramon,CA
Summary
Motivated and attentive, with a strong desire to learn and grow in a fast-paced restaurant environment. Works well in a team, learns quickly, and follows instructions carefully. Ready to use and improve organizational and communication skills as a food runner.
Overview
2
2
years of professional experience
Work History
Concessions Worker
THE LOT San Ramon
San Ramon
12.2022 - 01.2025
- Managed POS systems to transaction processing for customers.
- Ensured concession stands remained clean and organized to customer experience during events.
- Assisted in inventory management, ensuring stock levels met demand.
- Provided outstanding customer service by addressing inquiries and resolving issues.
Cashier
C Casa
San Ramon, CA
08.2023 - 09.2024
- Processed customer transactions efficiently using POS.
- Assisted customers with menu selections.
- Addressed customer complaints to improve overall dining satisfaction.
- Facilitated collaboration with kitchen staff to optimize order fulfillment processes.
Cashier
Marugame Udon
San Ramon
11.2022 - 02.2023
- Welcomed customers and helped determine their needs.
- Advised customers on food selections to enhance dining experiences.
- Facilitated customer seating by delivering food orders to designated tables.
- Optimized service delivery strategies during peak periods.
Skills
- Customer service
- Cleanliness maintenance
- Professionalism and courtesy
- Teamwork orientation
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Cashier
C Casa
08.2023 - 09.2024
Concessions Worker
THE LOT San Ramon
12.2022 - 01.2025
Cashier
Marugame Udon
11.2022 - 02.2023