Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Luis Godoy

Burnaby,BC

Summary

Upcoming MBA graduate passionate about enhancing customer experience in the IT sector. Proficient in clear communication, excels in team collaboration, and embodies cultural sensitivity. Enormously values respect for individuals from all backgrounds. I am eager to contribute to and complement my previous expertise in the IT environment.

Overview

7
7
years of professional experience

Work History

Printshop Assistant

Fairway Recognition
04.2023 - Current
  • Elaboration of marketing signs for sports events.
  • Information entry regarding orders and updates on the same.
  • Orders packing and shipment.
  • Assisted manager in all aspects of business operations.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.

Grocery Clerk

Nesters Market
08.2022 - 08.2023
  • Stocked shelves and organized merchandise displays for easy retrieval.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Communicated with customers and staff politely and professionally to uphold store standards.
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.

Software License Administrator

Softtek Mexico
09.2018 - 06.2022
  • Resolved issues and escalated problems with knowledgeable support and quality service.
  • Providing user service support concerning software installation and licensing.
  • Software license installations, updates and downgrades.
  • Monitored networks technical problems quickly.

Customer Service Representative

Beliveo
09.2016 - 03.2017
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Education

MBA - Business

University Canada West
Vancouver, BC
12.2023

Bachelor of Science - Engineering

Centro De Ensenanza Tecnica Industrial
Guadalajara, Mexico
07.2018

Skills

  • Verbal Communication
  • Teamwork and Collaboration
  • Excellent Communication
  • Research
  • Time Management
  • Customer Relations
  • MS Office
  • Written Communication
  • Remote Office Availability
  • Cultural Awareness

Languages

English
Full Professional
Spanish
Native or Bilingual
French
Limited Working
Portuguese
Limited Working

Timeline

Printshop Assistant

Fairway Recognition
04.2023 - Current

Grocery Clerk

Nesters Market
08.2022 - 08.2023

Software License Administrator

Softtek Mexico
09.2018 - 06.2022

Customer Service Representative

Beliveo
09.2016 - 03.2017

MBA - Business

University Canada West

Bachelor of Science - Engineering

Centro De Ensenanza Tecnica Industrial

Similar Profiles

CREATE PROFILE
Luis Godoy