Summary
Overview
Work History
Education
Skills
Languages
Timeline
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LUDWIKA MARTINEZ

Toronto,ON

Summary

Experienced Supply Chain Professional with over 6 years of expertise in coordinating shipments across the USA, Canada, and Mexico. Adept at collaborating with freight carriers and managing high-profile client accounts, including Amazon, Home Depot, and Costco. Renowned for meticulous attention to detail, resilience, and flexibility in addressing diverse logistical challenges. Enthusiastic about contributing to a dynamic team and committed to continuously cultivating leadership abilities to drive operational excellence.

Overview

4
4
years of professional experience

Work History

Logistics Distribution and Transportation Analyst

Pepsi
01.2022 - Current
  • Grew existing customer accounts by 10% through exceptional order tracking, maintenance, and high-quality service for Home Depot USA, Amazon Inc USA and First Solar USA dedicated accounts to meet annual targets, exceeding +$22M in revenue.
  • Achieved a 5% reduction in freight losses by implementing effective risk mitigation strategies, thereby avoiding additional costs.
  • Maintained up-to-date customer records and kept on track shipment movements in Aljex Software while interacting with Carriers and Dispatchers across email and phone.
  • Acted as the main point between Carriers and Brokers in order to track deliveries, added accessory charges and co-ordinate arrivals collecting data to prevent future incidents for our Customer.
  • Resolved any issues or discrepancies in shipment documentation, ensuring timely deliveries without penalties or delays.
  • Exceeded quantitative metrics on Customer satisfaction and compliance with annual customer KPIs, achieving results that surpassed expectations, with a +300% performance level.

Supply Planning Intern

Kellogg Company
08.2021 - 01.2022
  • Streamlined the integration of obsolete materials, implementing effective waste reduction strategies while optimizing resource utilization.
  • Delivered personalized support to international clients, fostering strong relationships and addressing specific needs to drive customer satisfaction and retention.
  • Effectively managed the national and international quotation process for raw materials, ensuring alignment with warehouse inventory levels and sales forecasts.
  • Achieved an impressive lead time of less than 7 days, enhancing supply chain efficiency and customer responsiveness.
  • Collaborated cross-functionally with planning and other teams to cement partnerships and achieve mutual goals.

Procurement Intern

Colgate Palmolive Co
08.2020 - 08.2021
  • Oversaw the coordination, planning and monitoring of Business Process Management (BPM).
  • Collaborated on multi-functional cost saving project which reduced international freight by 30K+ USD.
  • Led management of raw materials / packaging / labels and route release (Lead time less than 7 business days).
  • Reduced order processing time through effective communication with suppliers and internal departments.

Education

Advanced Diploma - Marketing And Sales

LAC International College
Toronto, ON
06.2024

Bachelor's Degree, International Business -

ITESM
Mexico
01.2021

Advanced Diploma - Geopolitics

University of Alicante, Spain
Spain
01.2019

Skills

  • Transportation Planning
  • Shipment Tracking
  • Shipment Coordination
  • ERP systems proficiency
  • Training and Orientation
  • Stakeholder Relationships
  • Documentation and Reporting
  • Multitasking and Prioritization
  • Negotiation Skills
  • Microsoft Teams
  • Problem-solving abilities

Languages

Advanced English
Full Professional
Spanish (Native)
Native or Bilingual
French
Limited Working

Timeline

Logistics Distribution and Transportation Analyst

Pepsi
01.2022 - Current

Supply Planning Intern

Kellogg Company
08.2021 - 01.2022

Procurement Intern

Colgate Palmolive Co
08.2020 - 08.2021

Advanced Diploma - Marketing And Sales

LAC International College

Bachelor's Degree, International Business -

ITESM

Advanced Diploma - Geopolitics

University of Alicante, Spain

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LUDWIKA MARTINEZ