LUCY WAHAB
Toronto,ON
Summary
Detail-oriented professional with experience providing cleaning services. Skilled in using variety of cleaning products and equipment. Possesses excellent organizational and multi-tasking skills and provides excellent customer service.
Overview
5
5
years of professional experience
Work History
Busser/Server
Amazonas Restaurant
05.2022 - 08.2023
- Reduced complaints by promptly addressing housekeeping issues and concerns raised by guests.
- Replenished toilet paper, soaps and shampoos in hotel guest rooms to provide adequate toiletries for guests.
- Used gloves and proper protective equipment to establish health and safety measures for guests and housekeeping staff.
Laundry Attendant
Sheraton Lagos Hotel
07.2020 - 10.2021
- Maintained a clean, safe, and welcoming environment to create a positive first impression for hotel visitors.
- Managed room inventory effectively to optimize occupancy rates and maximize revenue potential.
- Completed late check-ins and directed guests to rooms and facilities.
Housekeeping
Lagos Marriot Hotel
03.2018 - 01.2020
- Strengthened communication skills through regular interactions with others.
- Self-motivated, with a strong sense of personal responsibility.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Excellent communication skills, both verbal and written.
Education
Bachelor of Science - Hospitality Management
O.A.U
Nigeria08.2013
Skills
- Room Turnover
- Guest Relations
- Cleaning Techniques
- Waste disposal methods
- Dusting abilities
- Odor control methods
- Sanitization practices
- Bed making proficiency
- Customer service
- Laundry expertise
- Floor care techniques
- Bathroom cleaning proficiency
- Stain Removal
Languages
English
Limited Working
Timeline
Busser/Server
Amazonas Restaurant
05.2022 - 08.2023
Laundry Attendant
Sheraton Lagos Hotel
07.2020 - 10.2021
Housekeeping
Lagos Marriot Hotel
03.2018 - 01.2020
Bachelor of Science - Hospitality Management
O.A.U
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