Lucy Ramirez
Monterey Park
Summary
Result Driven manager with proven expertise in staff training, customer service, and operational management. Committed to enhancing customer experiences and driving team performance in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Manager
Jays pizza
monterey park
01.2023 - Current
- Adapted quickly to fast-paced settings, maintaining productivity and team collaboration.
- Supervised daily operations, ensuring efficient service and high-quality pizza preparation.
- Trained and mentored staff on food safety and customer service protocols.
- Managed inventory levels to maintain stock of ingredients and supplies.
- Resolved customer complaints promptly to enhance overall dining experience.
- Developed promotional strategies that increased customer engagement and boosted sales.
- Coached, mentored, and trained team members to enhance job performance and service quality.
Before and After School Assistant
Schurr High School
Montebello
09.2023 - 06.2025
- Supervised student activities during before and after school programs to ensure safety and engagement.
- Organized recreational games and educational activities for children daily.
- Assisted students with homework assignments and educational activities.
- Provided support for individual students who may need extra attention due to behavioral or academic concerns.
- Facilitated communication between parents and teachers to address student behavior and support development.
- Managed supplies and resources for daily program activities to enhance learning experiences.
- Performed general cleaning duties around the facility such as tidying up classrooms or restocking supplies.
Education
Associate of Applied Science - Intensive Care Nurse
Los Angeles Trade Technical College
Los Angeles, CA03-2027
Skills
- Client relationship management
- Staff training
- Hiring and training
- Patient care
- Educational support
- Activity organization
- Cross-functional teamwork
- Clear communication
Languages
Spanish
Native/ Bilingual
Internship: White Memorial
- Volunteering at White Memorial Hospital I am currently an Intern soon to be CNA. I assist patients with bathing, assist nursing with checking in on patients and reporting back to them; along with also helping prepare C-section labor and delivery rooms in the maternity department. I also assist the food kitchen with any help they may need to prepare food.
Timeline
Before and After School Assistant
Schurr High School
09.2023 - 06.2025
Manager
Jays pizza
01.2023 - Current
Associate of Applied Science - Intensive Care Nurse
Los Angeles Trade Technical College