- Beauty Stylist
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- I enjoy cooking for friends and family gatherings
Lucinda Zakher
57 Rue Marie-Marthe-Daought Notre-Dame-de-l'Ile-Perrot J7W1W2,QC
Summary
Experienced with managing beauty boutiques, improved customer satisfaction, and enhanced sales performance. Demonstrated strong leadership and customer service skills. Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to details . Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Receptionist
Lash & Beauty Boutiique Montréal
Montreal, QC
03.2024 - Current
- *Greeted clients professionally and provided friendly, knowledgeable assistance.
- * Answered phone communicated with clients, confirmed appointments and updated client records,effective communication, strong organizational abilities, and multitasking .
- * Scheduled appointments and manage the salon's calender.
Beauty Manager
Shoppers Drug Mart
Cornwall, ON
02.2021 - 04.2023
- Enhanced customer satisfaction by providing personalized beauty consultations and product recommendations
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Resolved customer complaints professionally and efficiently, maintaining high levels of customer satisfaction.
Customer Service Cashier
Tim Hortons
Pierrefonds, Quebec
12.2019 - 04.2020
Production Worker
Galderma Canada Inc.
Baie-d’Urfé, Quebec
03.2018 - 11.2019
Production Worker
Groupe Parima,
Saint-Laurent, Quebec
02.2017 - 02.2018
Dairy/Nuts Food Clerk (Part-time) / Cashier (Full-
Marché Akhavan
Pierrefonds, Quebec
04.2017 - 08.2017
Education
Bachelor of Arts - Bachelor of Sciences Theatre
Minia University
Egypt.06.2016
Skills
- Customer service
- Effective Communication
- Organization skills
- Client Relationship Building
- Meeting preparation
- Sense of responsibility and time management
- Computer skills:
Word ,Excel and Powerpoint
Certification
- McGill - Certificate of proficiency English for Professional Communication, June 2023
- Make-up Artistry - Versailles Academy of Makeup-up Arts-Esthetics -Hair, December 2020
- Eyelash Extensions - Versailles Academy of Makeup-up Arts-Esthetics -Hair, July 2021
languages
English
Arabic
French (Beginner)
Interests
Timeline
Receptionist
Lash & Beauty Boutiique Montréal
03.2024 - Current
Beauty Manager
Shoppers Drug Mart
02.2021 - 04.2023
Customer Service Cashier
Tim Hortons
12.2019 - 04.2020
Production Worker
Galderma Canada Inc.
03.2018 - 11.2019
Dairy/Nuts Food Clerk (Part-time) / Cashier (Full-
Marché Akhavan
04.2017 - 08.2017
Production Worker
Groupe Parima,
02.2017 - 02.2018
Bachelor of Arts - Bachelor of Sciences Theatre
Minia University