Lucia Pallone
Montreal,Canada
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Musto Developpement
01.2025 - Current
- Scheduling appointments and meetings
- Follow up /Preparing customer files for notary
- Gathering useful and important information by phone, letter, email or in person
- Photocopying and scanning administrative documents
- Handling telephone information requests
- Processing incoming and outgoing mail
- Entering customer payments in the system
Administrative Assistant/Receptionist
Assurexperts
09.2020 - 12.2024
- Providing support to the company through both administrative and clerical duties
- Involved in the typing and creation of documents as well as the processing of client information
- Providing a high standard of service to customers
- Printing and collating all paperwork required for the next working day
- Logging information on internal systems
- Gathering useful and important information by phone, letter, email or in person
- Recording and updating customer databases
- Photocopying and scanning administrative documents
- Handling telephone information requests
- Processing incoming and outgoing mail
- Invoicing
Administrative Assistant
Place Vertu
12.2019 - 08.2020
- Providing support to the company through both administrative and clerical duties
- Involved in the typing and creation of documents as well as the processing of client information
- Providing a high standard of service to customers
- Printing and collating all paperwork required for the next working day
- Logging information on internal systems
- Gathering useful and important information by phone, letter, email or in person
- Recording and updating customer databases
- Photocopying and scanning administrative documents
- Handling telephone information requests
- Processing incoming and outgoing mail
- Processing payments
Hairstylist Assistant
Salon de coiffure GL touch
09.2017 - 09.2018
Administrative Clerk
Construction T&C enrg
01.2012 - 10.2015
- Providing support to the company through both administrative and clerical duties
- Involved in the typing and creation of documents as well as the processing of client information
- Providing a high standard of service to customers
- Printing and collating all paperwork required for the next working day
- Logging information on internal systems
- Gathering useful and important information by phone, letter, email or in person
- Recording and updating customer databases
- Photocopying and scanning administrative documents
- Handling telephone information requests
- Processing incoming and outgoing mail
- Processing payments
Kitchen Assistant
Garderie Cité Fleurie
12.2010 - 06.2011
- In charge for preparing and serving healthy meals to children daily
- Keeping the storeroom well stocked and organized
- Complying with the daily cleaning schedule
- Ensuring that at the end of the day the kitchen is ready for the following morning
- Taking children's attendance
- Keeping the kitchen floors cleaned and sanitized
Education
High school diploma -
Hairdressing (DVS) -
09.2017
Skills
- Microsoft Office Suite
- Database Management
- Email Management
- Vertafore Canada SIG
- DOK
- Sage 50
- Customer service
- Office administration
- Data entry
- Computer skills
- Word processing
- Document preparation
- Filing systems
- Scheduling appointments
- Teamwork and collaboration
- Friendly, positive attitude
- Calm under pressure
- Organizational and time management skills
Languages
English
Full Professional
French
Professional Working
Italian
Full Professional
Certification
- High school diploma
- Hairdressing (DVS), 12/16 to 09/17
Timeline
Administrative Assistant
Musto Developpement
01.2025 - Current
Administrative Assistant/Receptionist
Assurexperts
09.2020 - 12.2024
Administrative Assistant
Place Vertu
12.2019 - 08.2020
Hairstylist Assistant
Salon de coiffure GL touch
09.2017 - 09.2018
Administrative Clerk
Construction T&C enrg
01.2012 - 10.2015
Kitchen Assistant
Garderie Cité Fleurie
12.2010 - 06.2011
High school diploma -
Hairdressing (DVS) -
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