Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

LUCIA DUBE

Ottawa

Summary

Reliable housekeeper dedicated to maintaining cleanliness and upkeep for facilities and rooms. Skillful in quickly preparing rooms for guests, overseeing laundry and monitoring grounds for general repairs. Positive and energetic professional comfortable working with minimal supervision.

Overview

12
12
years of professional experience
1
1
Certification

Work History

GUEST ROOM ATTENDANT

AGNICO EAGLE MINE
08.2023 - 03.2024
  • Enhanced guest satisfaction by providing thorough and timely room cleaning services.
  • Assisted housekeeping team in achieving high cleanliness standards for all guest rooms.
  • Streamlined room preparation process, ensuring timely availability for new guests.
  • Inspected rooms to identify and address maintenance issues, improving overall guest experience.
  • Maintained inventory of linens, towels, and amenities to ensure consistent quality and availability.

Laundry Attendant

CIUSSS Centre Ouest, Jewish General Hospital
05.2023 - 08.2023

Teamwork

Work under pressure

  • Increased linen longevity with proper handling, folding, and storage procedures.

CCTV Operator

Learnwise Education
01.2020 - 06.2022
  • Operated CCTV equipment, radios and ancillary equipment to reduce crime, disorder and fear of crime.
  • Maintained televising equipment in good operating condition by adjusting, cleaning and performing minor repairs.
  • Wrote detailed reports of all security breaches and investigations.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Monitored activities captured on cameras to inform authorities of suspicious activities.
  • Recorded time, date and location of incidents.

Police Officer

Zimbabwe Republic Police
08.2012 - 12.2019
  • Secured crime scenes, gathered evidence, and questioned witnesses.
  • Answered emergency calls for help from citizens and business owners.
  • Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
  • Talked regularly with citizens to establish rapport and become familiar presence in area.
  • Investigated and reported crimes, accidents, offenses, and damage to property.
  • worked hand in hand with social workers to respond to family disputes, mental ill victims and taking responsibility of finding the proper care for children of addicts. providing counselling and support for family members

Education

High School Diploma -

BETHEL SECONDARY SCHOOL
Gwanda, Zimbabwe
12.2011

Skills

  • Guest Relations
  • Laundry Management
  • Residential Cleaning
  • Restroom detailing
  • Customer Service
  • Teamwork

Certification


  • STANDARD FIRST AID AND CPR LEVEL C AND AED
  • WHMIS
  • VULNERABLE SECTOR CHECK

Timeline

GUEST ROOM ATTENDANT

AGNICO EAGLE MINE
08.2023 - 03.2024

Laundry Attendant

CIUSSS Centre Ouest, Jewish General Hospital
05.2023 - 08.2023

CCTV Operator

Learnwise Education
01.2020 - 06.2022

Police Officer

Zimbabwe Republic Police
08.2012 - 12.2019

High School Diploma -

BETHEL SECONDARY SCHOOL


  • STANDARD FIRST AID AND CPR LEVEL C AND AED
  • WHMIS
  • VULNERABLE SECTOR CHECK
LUCIA DUBE