Lucca Hagerman
Gibsons
Summary
Technically knowledgeable innovator with hands-on experience in emerging technologies, with an aptitude for leadership, and a passion for continuous improvement.
Overview
4
4
years of professional experience
Work History
Mechanic & Customer Service
Elphi Cycles
09.2022 - Current
- Maintained accurate records of completed work orders, ensuring transparency for customers and management alike.
- Upheld quality control standards for all completed work, ensuring each bike left the shop operating at peak performance.
- Came up with new organizational systems for the shop to streamline work and customer satisfaction
- Made sales of bicycles and bicycle components and safety equipment to customers
- Built lasting community relationships and friendships with customers through the bike shop
- Kept merchandise tidy and organized to provide a good image for the shop
Bakery Worker
SuperValu
05.2022 - 07.2023
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Stocked merchandise, clearly labeling items, to maintaining a clean, organized look for customers
- Listened to customer needs and desires to identify and recommend optimal products.
Back of House Employee
The Butcher
08.2021 - 08.2022
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive team environment through effective communication and collaboration with coworkers.
- Collaborated with front-of-house staff to ensure seamless service during peak hours.
- Made a lot of sausages
Education
High School Diploma -
Elphinstone Secondary
Gibsons, BC06-2025
Skills
Strong customer service skills
Friendly
Organized
Innovative
Mechanical diagnostic and repair skills
Customer satisfaction
Strong networking skills
Grit and detirmination
Athletic Acheivements
- Finished 2024 canadian national Enduro MTB Finals 23rd for Canadian U21 men
- Qualified for provincial high school snowboard championships 2024 and 2025
- Finished 6th in the province in 2023 high school XC MTB series
Timeline
Mechanic & Customer Service
Elphi Cycles
09.2022 - Current
Bakery Worker
SuperValu
05.2022 - 07.2023
Back of House Employee
The Butcher
08.2021 - 08.2022
High School Diploma -
Elphinstone Secondary
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