LUCAS PIRES
Toronto,Canada
Summary
Dynamic customer service professional with experience at Nova Era Bakery, excelling in cash handling and client engagement. Gained hands-on experience in the finance field through a co-op at IG Wealth Management, assisting advisors, organizing client files, and learning to build and manage client investment portfolios. Committed to delivering exceptional service while maintaining a clean and organized environment.
Overview
4
4
years of professional experience
Work History
Customer Service Clerk
Nova Era Bakery
Toronto, Canada
11.2021 - Current
- Greet and assist customers, process orders, and handle cash transactions
- Support pastry chef with preparation and presentation of baked goods
- Maintain a clean and organized service area
Co-op Student – Wealth Management
IG Wealth Management
02.2023 - 06.2023
- Assisted financial advisors with organizing and maintaining client files and documentation.
- Learned to build and update client investment portfolios using company tools.
- Gained exposure to retirement, tax, and investment planning strategies.
Education
Business Administration (BBA) - Finance And Management
University of Guelph-Humber
Graduated with Honors & SHSM Certification -
Chaminade College School
Skills
- Customer service
- Cash handling
- Microsoft Office
- Google Workspace
- Mathematical skills
- Analytical skills
Awards
- High School Honor Roll (Grades 9-12)
- Specialist High Skills Major (Business Sector)
Languages
English
Native/ Bilingual
Portuguese
Professional
Timeline
Co-op Student – Wealth Management
IG Wealth Management
02.2023 - 06.2023
Customer Service Clerk
Nova Era Bakery
11.2021 - Current
Business Administration (BBA) - Finance And Management
University of Guelph-Humber
Graduated with Honors & SHSM Certification -
Chaminade College School