Lovepreet Singh
Woodstock
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Long Haul Truck Driver
Ryder Canada
Woodstock, Canada
08.2021 - Current
Field Service Technician
Bell Technical Solutions
North York, Canada
05.2019 - 07.2021
- Provide service and customer support during field visits or dispatch.
- Ensure customer satisfaction by doing on site installation, repair, maintenance and test tasks
- Diagnose errors or technical problems and determine proper solutions
- Focused on customer retention by checking their services are working properly.
- Document processes
- Operate vehicle in a safe manner and use field automation systems
- Regularly engaging in training and professional development.
Store Associate
ASIAN FOOD CENTRE
Brampton, Canada
01.2017 - 04.2019
- Greeting customers.
- Test new sales strategies, techniques and processes while providing feedback
- Rotating products to maintain freshness
- Providing customer service
- Maintaining the store area clean and organized
- Reporting to supervisors
- Introducing and selling new products to customers
Education
College diploma - Business
St lawrence college
Scarborough, ON12.2017
Skills
- Analytical thinking and organizational skills
- Excellent verbal and written communication skills
- PUNCTUAL and professionalism
- Excellent Customer service
- High detail orientation
- Customer focused
- Physically fit
- providing feedback to customers
- Hard working
- Strong leadership skills
Certification
RIBO LEVEL 1 Candidate, 07/01/24- 07/31/25
Personal Information
Willing To Relocate: Anywhere
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Native or Bilingual
Timeline
Long Haul Truck Driver
Ryder Canada
08.2021 - Current
Field Service Technician
Bell Technical Solutions
05.2019 - 07.2021
Store Associate
ASIAN FOOD CENTRE
01.2017 - 04.2019
College diploma - Business
St lawrence college