A friendly and enthusiastic server with over two years of experience providing excellent customer service and ensuring customer satisfaction. I seek to join your Restaurant and utilize my communication, multitasking, and problem-solving skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Representative
Tim Horton's
07.2023 - Current
Provided excellent customer service to patrons, ensuring their orders were taken accurately and efficiently.
Managed cash transactions with customers using cash registers.
Solved customer complaints and queries promptly and in a friendly manner.
Assisted in maintaining cleanliness and order in the store.
Participated in restocking supplies and ensuring all items were available for customers.
Collaborated with team members to meet daily sales targets.
Adhered to all food safety regulations and guidelines.
Kitchen helper and server
Koozina Mediterranean Cuisine
07.2023 - 05.2024
Assisted chefs in the preparation of Mediterranean dishes, ensuring adherence to recipes and quality standards.
Maintained cleanliness and organization in the kitchen, adhering to health and safety regulations.
Managed inventory and restocked kitchen supplies as needed.
Served customers, providing excellent customer service and ensuring satisfaction with meals.
Handled cash transactions and maintained accurate records.
Quickly addressed and resolved any customer complaints or issues.
Crew member
Great Indian Store
05.2023 - 07.2023
Worked as a crew member at Great Indian Store in Brampton, Canada, providing excellent customer service and ensuring customer satisfaction.
Demonstrated strong teamwork skills by collaborating with other crew members to ensure smooth operations and timely delivery of orders.
Crew member
Tim Horton's
06.2022 - 03.2023
Worked as a crew member at Tim Horton's in Ludhiana, India, providing exceptional customer service and ensuring customer satisfaction.
Demonstrated strong teamwork skills by collaborating with other crew members to ensure smooth operations and timely delivery of orders.
Maintained a clean and organized work environment following safety and sanitation guidelines.
Cashier and customer service
Pizza Hut
02.2021 - 08.2021
Worked as a cashier and customer service representative at Pizza Hut in Chandigarh, India, from February 2021 to August 2021, providing excellent customer service and ensuring customer satisfaction.
Demonstrated strong communication skills by effectively communicating with customers to take orders and resolve any issues or concerns they may have had.
Maintained a clean and organized work environment by following safety and sanitation guidelines and ensuring the cash register was balanced at the end of each shift.
Education
Post-graduation diploma in computer application security -
Conestoga College
06.2024
Project Mnagaement - Management
Canadore College of Applied Arts And Technology
05.2022
Project Mnagaement - Management
Canadore College of Applied Arts And Technology
Brampton, ON
12.2024
Skills
Communication
Problem-solving
Customer service
Food safety
Latte art
Physical stamina
Milk steaming
Kitchen helping
Coffee bean grinding
Knowledge of coffee and roasts
Time-management
Multitasking
Espresso extraction
Register operation
Interpersonal
Light and heavy cleaning
Certification
Ontario security guard license
Six types of forklift license
Languages
English
Professional Working
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Availability
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Timeline
Customer Representative
Tim Horton's
07.2023 - Current
Kitchen helper and server
Koozina Mediterranean Cuisine
07.2023 - 05.2024
Crew member
Great Indian Store
05.2023 - 07.2023
Crew member
Tim Horton's
06.2022 - 03.2023
Cashier and customer service
Pizza Hut
02.2021 - 08.2021
Post-graduation diploma in computer application security -