Lovepreet Lovepreet
Kitchener,ON
Summary
Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction. Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Assistant Manager
Tim Hortons
11.2023 - Current
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Shift Supervisor
Tim Hortons
03.2022 - 10.2023
- Built a performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
- Completed store opening and closing procedures and balanced tills.
- Enforced company policies and regulations with employees.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Team Member
Tim Hortons
11.2021 - 03.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Learned all required tasks quickly to maximize performance.
Education
Global Hospitality Management - Hospitality Management
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON05.2023
Global Business Management - Business
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON04.2021
BBA - Business Administration
Punjab University
Chandigarh04.2018
Skills
- Customer Service
- Team leading
- Time management
- Staff Supervision
- Money Handling
- Cost Control
- Customer Relations
- Sales Growth
Languages
English
Native or Bilingual
Certification
Food safety
Timeline
Assistant Manager
Tim Hortons
11.2023 - Current
Shift Supervisor
Tim Hortons
03.2022 - 10.2023
Team Member
Tim Hortons
11.2021 - 03.2022
Global Hospitality Management - Hospitality Management
Conestoga College Institute of Technology And Advanced Learning
Global Business Management - Business
Conestoga College Institute of Technology And Advanced Learning
BBA - Business Administration
Punjab University
Similar Profiles
Chidumebi IwuohaChidumebi Iwuoha
Sales Associate at Tim HortonsSales Associate at Tim Hortons
Teniola LadeneganTeniola Ladenegan
Team Member at Tim HortonsTeam Member at Tim Hortons
MOHAMED SAADMOHAMED SAAD
Team Member at Tim HortonsTeam Member at Tim Hortons
Madison DaviesMadison Davies
Team Member/Supervisor at Tim HortonsTeam Member/Supervisor at Tim Hortons
Abdullah Al-MusawiAbdullah Al-Musawi
Pharmacy Assistant at WalmartPharmacy Assistant at Walmart