Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Lovepreet Kaur

Brampton

Summary

Professional administrator ready to excel in front-facing role. Background includes managing busy reception areas and ensuring smooth daily operations. Known for fostering collaborative team environment and adapting to changing needs. Skilled in customer service, scheduling, and multitasking.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Front Desk Administrator

Dr. Mann & Associates
02.2024 - 01.2025
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Maintained an organized reception area, creating a welcoming atmosphere for clients and visitors.
  • Improved office organization by implementing effective filing systems and document management practices.
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving concerns at the front desk.
  • Provided administrative support to various departments, contributing to overall company efficiency.
  • Developed strong relationships with clients, fostering loyalty and repeat business through exceptional service.

Office Coordinator

Target 9 (Educational Institute)
06.2022 - 10.2023
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
  • Tracked records, filed documents, and maintained communication between clients to manage office activities.
  • Served as a point of contact for clients visiting the office, providing exceptional customer service that led to increased client retention rates.
  • Maintained strict confidentiality of sensitive information, upholding the highest level of professionalism at all times.

Education

Bachelor of Commerce - Business

Khalsa College
Amritsar, Punjab
05-2020

Skills

  • Word processing
  • Problem-solving skills
  • Customer service focus
  • Listening skills
  • Time management expertise
  • Administrative skills
  • Conflict management
  • File management

Languages

Hindi
Native or Bilingual
English
Native or Bilingual
Punjabi
Native or Bilingual

Certification

  • Financial Planning & Analysis FP&A certification- Association for Financial Professionals.

Timeline

Front Desk Administrator

Dr. Mann & Associates
02.2024 - 01.2025

Office Coordinator

Target 9 (Educational Institute)
06.2022 - 10.2023

Bachelor of Commerce - Business

Khalsa College
Lovepreet Kaur