Brenda Lara
San Diego
Summary
Bilingual and highly adaptable professional known for being sincere, kind, and friendly in every interaction. Demonstrates strong motivation and reliability, with a proven ability to stay organized and responsible even under pressure. A sociable team player who thrives in diverse environments and builds positive relationships easily. Committed to delivering high-quality results with integrity and professionalism.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Front Desk Administrator
Five Star Escrow
San Diego
07.2024 - 10.2024
- Managed front desk operations and maintained a welcoming environment for clients.
- Coordinated appointment scheduling and ensured timely service for all clients.
- Answered phone calls and addressed client inquiries promptly and professionally.
- Assisted with document preparation.
- Oversaw mail distribution and managed incoming and outgoing correspondence effectively.
- Provided administrative support to escrow officers as needed, enhancing workflow productivity.
- Performed administrative tasks such as filing, copying, data entry, and scanning documents.
- Greeted customers and answered inquiries in a friendly manner.
- Scheduled appointments for clients based on availability of staff.
- Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
- Coordinated with vendors for supplies delivery and installation of new equipment.
- Created purchase orders for office supplies as needed.
- Ordered Payoff Demands
- Updated Payoff Demands
- Experience with SMS
- Reviewed SOP's & BOP's
Paralegal Assistant
Feldman Feldman & Associates, PC
San Diego
05.2023 - 02.2024
- Greeted visitors and directed them to appropriate personnel or departments.
- Managed multi-line phone system, routing calls efficiently to relevant staff.
- Handled incoming mail, packages, and deliveries, ensuring proper distribution.
- Maintained front desk area, ensuring a welcoming and organized environment.
- Assisted clients with inquiries, providing information about services offered.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Greeted customers warmly and made them feel welcome.
- Handled payment processing and provided customers with receipts.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Completed basic bookkeeping and document filing.
- Assisted with scheduling appointments for clients and visitors.
- Responded to inquiries made online, by phone, and via email.
Title Assistant
Corinthian Title Company
San Diego
08.2019 - 07.2022
- Front Desk Admin.
- Assisted with the typing department.
- Title Assistant
- Translator
- Escrow operations, including contract processing and closing, title review, and settlement statements.
- Processed and maintained title files implementing security measures to protect all confidential information.
- Examined documentation such as mortgages, liens, judgments, easements, plat books, maps, contracts, and agreements to verify factors such as properties' legal descriptions, ownership, or restrictions.
- Examined titles to determine if restrictions, such as delinquent taxes, will affect titles and limit property use.
- Drafted Closing Protection Letters (CPL's)
- Coordinated with clients to gather necessary information and documentation.
- Managed file organization for property records and legal documents.
- Conducted title searches to identify liens and encumbrances on properties.
- Supported team members with administrative tasks..
- Performed general office duties such as filing, photocopying, faxing, mailing packages.
- Processed incoming mail and distributed correspondence to appropriate personnel.
- Responded to customer inquiries via email or telephone.
- Coordinated calendars for multiple staff members and scheduled appointments with clients.
- Maintained confidential files, records, and other documents.
Education
Real Estate - Certificate
Kaplan
San Diego, CA05.2021
High school diploma -
Kearny High School
San Diego, CASkills
- Appointment scheduling
- Client communication
- Document preparation
- Data entry
- Front desk operations
- Customer relationship management
- Office supply management
- Correspondence handling
- Problem solving
- Team collaboration
- Adaptability to tasks
- Conflict resolution
- Scheduling coordination
- Fluent in English and Spanish
- Word processing
- Administrative skills
- File organization
- Exceptional communication
- Customer service focus
- Time management expertise
- Listening skills
- Continuous improvement
- DocuSign
- Communication skills
- Microsoft Word
- Microsoft Office
- Written communication
- Time management
- Multi-line phone systems
- Interpersonal skills
- Microsoft Powerpoint
- Phone etiquette
- Microsoft Outlook Calendar
- Leadership
- Account management
- Attention to detail
- Critical thinking
- Typing
- Microsoft Excel
- Social media management
- Translator
- Multitasking
- Windows
- Stress management
- QuickBooks
- Guest services
- Title processing
Certification
Driver's License, 10/24, 11/29
Languages
- English
- Spanish
Personal Information
Work Permit: Authorized to work in the US for any employer
References
References available upon request.
Timeline
Front Desk Administrator
Five Star Escrow
07.2024 - 10.2024
Paralegal Assistant
Feldman Feldman & Associates, PC
05.2023 - 02.2024
Title Assistant
Corinthian Title Company
08.2019 - 07.2022
Real Estate - Certificate
Kaplan
High school diploma -
Kearny High School