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  Performance-driven Operations & Supply Chain professional with 10+ years of experience across e-commerce, quick commerce, and grocery ecosystems.
  Proven track record in hyperlocal and large-scale operations, driving SLA adherence, KPI improvement, and service reliability in high-pressure environments.
  Hands-on expertise in central operations, last-mile execution, FC–LM coordination, and breach/COD control.
  Strong capability in data-driven decision-making, translating operational metrics into actionable improvements.
  Experienced in 24×365 team leadership, manpower planning, and real-time issue resolution across multi-cluster operations.
  Effective client and stakeholder manager, ensuring alignment, transparency, and timely resolution of escalations.
  Known for building process discipline, operational stability, and continuous improvement in fast-moving supply chain setups.


A competent Professional offering more than 9+ years of qualitative experience in Operations, Sales & Marketing in Logistics, IT, Architecture and Real-estate domain. Currently working as a Assistant Manager Operations at Flipkart (Startek Noida), leading 3 categories Mobile Appliances and Furniture. Previously worked as City Head at Dunzo Digital Pvt Ltd, leading the Noida region and also building business for Delhi-NCR.. An innovative & result-oriented professional with strong leadership, negotiation, communication & interpersonal skills. Expertise in increasing sales revenues, exceeding targeted sales goals, developing profitable & productive business relationships and building an extensive client base. Overseeing budgeting, reporting, planning and auditing. Skilled in increasing sales and average order size by means of cross-selling, up-selling, add on sales and offering promotional sale items. Conceptualized and executed sales promotion schemes to increase the brand visibility.

Dynamic operations leader with a proven track record at Walmart, excelling in project management and data analysis. Achieved a 55% increase in KPIs through innovative strategies and strong relationship management. Expert in logistics and customer service, driving operational efficiency and enhancing team performance to meet corporate objectives.

I am looking for an opportunity in your organization, which will help me to expand and upgrade my practical skills and utilize it for further managerial operations.

Assistant Manager with extensive background in administration and human resources. Supervise daily operations and organizations. Strong competencies for addressing operational issues and concerns quickly. Determines staffing requirements, work assignments and schedules for new projects. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Optimistic, organized, and adept at coordinating team efforts, ensuring seamless operations. Possesses solid understanding of operational workflows and proficiency in project management and process optimization. Committed to driving efficiency and contributing to overall organizational success' Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Lovepreet Kaur

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Assistant Manager-Operations

Reservation Sales Supervisor

Reservation Senior Associate

Reservation Associate

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Assistant Manager-Operations

Reservation Sales Supervisor

Reservation Senior Associate

Reservation Associate

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