Henish Hareshkumar Modi

Recruited due to consistent growth and strong performance, even amid declining market conditions. Led expansion and growth strategies for the BC region in apparel and FMCG brands. Developed Standard Operating Procedures (SOPs), and focused on innovation in technology to enhance supply chain processes, utilizing data analysis for trend forecasting and demand-supply planning. Built strong relationships with key partners, and managed operations for stores generating revenue from $30 million to $57 million. Oversaw compliance documentation, apparel seasonal sales distribution, and logistics receiving.

Operation Management and Analytical Highlights.

• Developed and implemented a strategy based on data analysis and process development, with proper documentation for compliance and vendor receiving, which reduced shrinkage and improved overall operations. Focused on key performance indicators (KPIs), increased by 55%, and utilized tools like Excel, Power BI, and SAP for organization, resulting in a reduction of operational costs from $168,000 to $87,130 through effective operational strategies and planning.
• Directed large-scale product launches and inventory management, overseeing the quarterly operation process to ensure compliance with corporate standards, accurate counts, P&L, and alignment with market trends.
• Analyzed financial reports to identify deficiencies and ensure budget alignment, while developing and optimizing staffing schedules to meet budgetary constraints and maximize operational efficiency by tracking metrics UPWH.
• Visual merchandising, floor plans, waste management, inventory orders, seasonal liabilities, signage, and promotional programs, demand planning reflecting a month-to-date 30% increase in the overall sales of the store.

Cultural and interpersonal highlights.

• Elevated the performance levels of 42 staff members by conducting team meetings that provided coaching on sales techniques, correct processes, and support to help associates build confidence and grow individually, enabling them to achieve success.
• Led weekly team meetings to communicate business goals, clarify expectations, and provide feedback, ensuring all team members were aligned with company objectives and project timelines.
• Maintained a positive attitude during peak periods, motivating the team to meet tight deadlines, and increasing team output by 30% without compromising quality.
• Adapted communication style to work effectively with both senior management and entry-level staff, ensuring clarity and understanding across the organization during a restructuring.

• Ensuring all front-end metrics, which contribute to 50% of the yearly bonus (Net Promoter Score, donations, MasterCard, shrinkage rate), and customer satisfaction ratio is 100%.
• Achieved a market-leading customer satisfaction rating by optimizing scheduling, maintaining product quality, upholding excellent safety and sanitation standards, providing exemplary customer assistance, and promptly addressing customer issues in a professional manner.
• Top performance store in donations with 147% for the Red Cross, shrink reduction of $323,621 from -1.44% to 0.45% in 11 months.

• Utilized digital audio workstations to compose, mix, edit, and master complex soundtracks.
• Collaborated with directors, producers, editors, and sound designers to create an appropriate soundtrack.
• Used computers and synthesizers to compose, orchestrate and arrange music.
• Rewrote original musical scores in different musical styles by changing tempos, harmonies, and rhythms.
• Collaborated with diverse network of advertising agencies and production companies to provide custom music and sound design elements for many projects
• Proficient with software such as Pro Tools, Logic, Cubase, and Ableton Live.