Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Lovepreet Kaur

207 Commerce Crescent, Summerside,PE

Summary

Proven problem-solver and compassionate professional, adept in time management and elderly care, with a track record of enhancing client quality of life at Andrews of Summerside. Demonstrated ability to handle high-stress situations, achieving increased customer loyalty for Alpha Omega Technologies. Skilled in financial accuracy and reconciliation from tenure at HDFC Bank, ensuring operational excellence.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Caregiver

Andrews of Summerside
06.2022 - 05.2024
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.

Customer Service Representative

Alpha Omega Technologies
05.2021 - 03.2022
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Cashier

McDonald's
04.2019 - 03.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Accountant

HDFC Bank
02.2016 - 12.2018
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Reconciled accounts and reviewed expense data, net worth, and assets.
  • Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
  • Gathered financial information, prepared documents, and closed books.

Education

GED -

Herzing College
Montreal, QC
02.2021

Skills

  • Respectful and Compassionate
  • Time Management
  • Elderly Care
  • Problem-Solving

Languages

English

Certification

  • [Area of certification], [Company Name] - [Timeframe]PHP And JAVA Infotech company

Timeline

Caregiver

Andrews of Summerside
06.2022 - 05.2024

Customer Service Representative

Alpha Omega Technologies
05.2021 - 03.2022

Cashier

McDonald's
04.2019 - 03.2021

Accountant

HDFC Bank
02.2016 - 12.2018

GED -

Herzing College

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Lovepreet Kaur