Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

LOVELEEN KAUR

Mississauga,ON

Summary

Dedicated and organized Pharmacy Assistant with strong healthcare education and hands-on experience in pharmacy operations. Proven leadership, accuracy, and customer service skills gained from management experience at McDonald's. Eager to contribute to a professional pharmacy team and ensure safe, efficient patient care.

Overview

4
4
years of professional experience
2
2
Certifications

Work History

Pharmacy Assistant

Rexall Pharmacy
04.2024 - 02.2025
  • Supported pharmacists in prescription preparation, labeling, and inventory control.
  • Assisted patients and maintained confidentiality.
  • Gained foundational knowledge of pharmacy workflow and operations.

Manager

McDonald's Canada
01.2022 - Current
  • Supervise and train team members to maintain high service and quality standards.
  • Oversee daily operations, inventory, and safety compliance.
  • Apply precision, efficiency, and communication skills in a fast-paced setting.

Customer Service Associate

Shoppers Drug Mart
03.2023 - 01.2024
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Maintained a high level of product knowledge, providing accurate information to customers.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.

Education

Pharmacy Assistant Certificate -

Silver Oak College
09-2024

Bachelor of Science -

SENECA COLLEGE
Toronto, ON
05.2001 -

Skills

  • Prescription Preparation & Dispensing Support
  • Inventory & Stock Management

  • Patient Assistance & Customer Service
  • Secure storage of medications

    Verifying orders

    Answering customer questions

Certification

WHMIS, Completed

Timeline

Pharmacy Assistant

Rexall Pharmacy
04.2024 - 02.2025

Customer Service Associate

Shoppers Drug Mart
03.2023 - 01.2024

Manager

McDonald's Canada
01.2022 - Current

Bachelor of Science -

SENECA COLLEGE
05.2001 -

Pharmacy Assistant Certificate -

Silver Oak College
LOVELEEN KAUR