Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Loveleen KAUR

Brampton,ON

Summary

Dynamic E Commerce Associate at AMJ CAMPBELL with a proven track record in online merchandising and customer satisfaction. Skilled in product listing and payment processing, I excelled in implementing quality control measures, resulting in positive customer feedback and repeat business. A strong communicator, I effectively resolved inquiries to enhance overall service quality.

Overview

3
3
years of professional experience

Work History

E Commerce Associate

Victoria Frappier
07.2024 - Current


  • Informed customers by mail or telephone of order information such as unit prices, shipping dates and anticipated delays.
  • Communicated with customers to verify information, fill out appropriate paperwork and carry out specified requests.
  • Implemented quality control measures for incoming inventory, ensuring a high level of customer satisfaction with purchased products.
  • Resolved customer inquiries promptly and professionally, earning positive reviews and repeat business from satisfied customers.

Restaurant Manager

Shahnawaz Ali
09.2022 - 05.2024
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.

Education

High School Diploma -

Fanshawe
Toronto
09-2022

Skills

  • Product listing
  • Payment processing
  • Online merchandising
  • Performance reporting

Languages

Punjabi
Full Professional
Hindi
Full Professional
EN
Full Professional

Timeline

E Commerce Associate

Victoria Frappier
07.2024 - Current

Restaurant Manager

Shahnawaz Ali
09.2022 - 05.2024

High School Diploma -

Fanshawe

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Loveleen KAUR