LOVELEEN KAUR
Medicine Hat,AB
Summary
Dynamic Supervisor and Trainer with extensive list of successes elevating operations across diverse food service organizations. Skilled in building and retaining talented teams by establishing collaborative work environments. Dedicated to maintaining impeccable service areas with focus on optimizing individual experiences and brand loyalty.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Store Front
Tim Hortons
2023.06 - 2024.02
- Maintained store quality standards to optimize customer experience, drive customer traffic and positively impact store profitability
- Trained new employees on company policies, procedures and best practices for consistent performance across the team
- Conducted inventory and managed purchasing processes and replenishment activities to keep products stocked.
Bartender
Ramada Inn
2023.12 - 2024.01
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients
- Developed new signature cocktails to support bar marketing brand and increase profits
- Kept bar stocked with liquors, juices and garnishes for drinks.
Cashier
Metro Grocery Store
2023.05 - 2023.07
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Stocked, tagged and displayed merchandise as required
- Assisted customers with returns, refunds and resolving transaction issues.
Shift Supervisor
Wendy's
2023.02 - 2023.05
- Trained new employees and delegated daily tasks and responsibilities
- Completed store opening and closing procedures and balanced tills
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction
- Responded to and resolved customer questions and concerns.
Restaurant Supervisor
Subway
2022.05 - 2023.02
- Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared
- Controlled food costs and managed inventory
- Coordinated kitchen activities with front-of-house staff for seamless and service
- Coordinated with vendors to guarantee timely delivery of food and beverage supplies.
Restaurant Supervisor
Wingsup
2021.09 - 2022.04
- Planned and executed promotions and special events in close collaboration with management
- Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments
- Monitored adherence to corporate policies, procedures and standards as well as industry health and safety regulations
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
Cashier
No Frills
2021.12 - 2022.02
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
Sandwich Artist
Subway
2020.03 - 2021.08
- Accurately operated cash register to process customer payments.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Reconciled receipt totals, cash and credit payments to address shortages.
Education
Database Administration: Information Technology -
Lower Canada College
Montreal, QC06.2021
Skills
- Production Efficiency
- Hospitality Management
- Punctuality
- Customer Engagement
- Multitasking
- Adaptability
- Microsoft Office
- Financial Reporting
Certification
- Food Handler Certificate
- Smart Serve
- Class 5 (Driving License)
Timeline
Bartender
Ramada Inn
2023.12 - 2024.01
Store Front
Tim Hortons
2023.06 - 2024.02
Cashier
Metro Grocery Store
2023.05 - 2023.07
Shift Supervisor
Wendy's
2023.02 - 2023.05
Restaurant Supervisor
Subway
2022.05 - 2023.02
Cashier
No Frills
2021.12 - 2022.02
Restaurant Supervisor
Wingsup
2021.09 - 2022.04
Sandwich Artist
Subway
2020.03 - 2021.08
Database Administration: Information Technology -
Lower Canada College