Loveleen Kaur
Calgary,AB
Summary
Hardworking culinary professional bringing proven experience in high-volume dining restaurants. Manages multiple covers while motivating and supervising cooking teams. Innovative and resourceful team player with expertise in creative menu development.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Store Front
Tim Hortons
06.2023 - 01.2024
- Maintained store quality standards to optimize customer experience, drive customer traffic and positively impact store profitability.
- Implemented new planograms and planogram adjustments to increase customer purchases.
- Managed labor scheduling to maximize productivity and maintain adequate staffing levels to effectively operate business.
- Conducted inventory and managed purchasing processes and replenishment activities to keep products stocked.
Cashier
Metro Grocery Store
05.2023 - 07.2023
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
Shift Supervisor
Wendy’s
02.2023 - 06.2023
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Responded to and resolved customer questions and concerns.
Restaurant Supervisor
Subway
05.2022 - 02.2023
- Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
- Controlled food costs and managed inventory.
- Coordinated kitchen activities with front-of-house staff for seamless and service.
- Coordinated with vendors to guarantee timely delivery of food and beverage supplies.
Restaurant Supervisor
Wingsup
09.2021 - 04.2022
- Planned and executed promotions and special events in close collaboration with management.
- Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
- Monitored adherence to corporate policies, procedures and standards as well as industry health and safety regulations.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
Sandwich Artist
Subway
03.2020 - 08.2021
- Accurately operated cash register to process customer payments.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
- Reconciled receipt totals, cash and credit payments to address shortages.
Education
Database Administration - Information Technology
Lower Canada College
Montréal, QC06.2021
Skills
- Timesheet Organization
- Production Efficiency
- Guest Satisfaction
- Hospitality Management
- Customer Service
- Punctuality
Certification
Food Handler Certificate
Smart Serve
Timeline
Store Front
Tim Hortons
06.2023 - 01.2024
Cashier
Metro Grocery Store
05.2023 - 07.2023
Shift Supervisor
Wendy’s
02.2023 - 06.2023
Restaurant Supervisor
Subway
05.2022 - 02.2023
Restaurant Supervisor
Wingsup
09.2021 - 04.2022
Sandwich Artist
Subway
03.2020 - 08.2021
Database Administration - Information Technology
Lower Canada College
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