Lovejot Kaur
Edmonton,Canada
Summary
Experienced medical administrator with over 2 years of industry expertise. Proven track record in efficiently managing administrative tasks and ensuring smooth operations within healthcare settings. Skilled in coordinating patient appointments, maintaining accurate records, and optimizing office workflows. Adept at utilizing electronic health record systems and proficient in medical terminology. Committed to providing exceptional patient care and contributing to the overall success of the healthcare team.
Overview
8
8
years of professional experience
Work History
Medical Receptionist
Raydius Medical Diagnostic Imaging
Edmonton, AB
05.2023 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Cashier and Customer Service
Canadian Tire
Edmonton, AB, Canada
08.2017 - Current
- Greeting customers and provide friendly, courteous and efficient customer checkout service
- Operated a cash register for cash, check and credit card transactions with accuracy
- Handled all customer relations issues in a gracious manner and in accordance with company policies
- Made sure everyone knew about specials and deals going on inside the store
- Ensuring proper produce codes are used, receiving payment for customer purchases and counting back correct change when cash purchase is made
- Maintaining a clean and safe work area including check stand area (belt and glass) as well as straightening up end cap display areas near check stand
- Preventing store losses using awareness, attention to detail and integrity
- Maintaining up-to-date knowledge of store policies regarding payments, returns, and exchanges
- Provided excellent customer service by answering or referring financial questions to correct supervisory staff personnel
Education
Medical Office Administration Diploma -
CDI College
Edmonton, AB03.2023
Skills
- Medical terminology
- Transcription skills
- Medical billing
- Office operations
- Filing
- Scheduling
- Telephone triage
- General office equipment
- Med Access EMR
- Accuro
- Ability to work under pressure
- Teamwork
- File and scan medical information
Languages
English
Elementary
Timeline
Medical Receptionist
Raydius Medical Diagnostic Imaging
05.2023 - Current
Cashier and Customer Service
Canadian Tire
08.2017 - Current
Medical Office Administration Diploma -
CDI College